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Retail Store Manager

1 month ago


Niagara Falls, Ontario, Canada Ontario Limited Full time
Job Title: Retail Store Supervisor

Ontario Limited is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Assign sales workers to duties and ensure they are equipped to provide exceptional customer service.
  • Hire, train, and develop a team of sales associates to meet business objectives.
  • Order merchandise and manage inventory levels to meet customer demand.
  • Authorize returns and resolve customer complaints in a timely and professional manner.
  • Establish work schedules and ensure adequate staffing levels to meet business needs.
  • Prepare sales reports and provide insights to management to inform business decisions.
  • Supervise and coordinate the activities of sales associates, ensuring they are working efficiently and effectively.
Requirements:
  • 3-4 years of retail experience, preferably in a supervisory role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, with tight deadlines and high levels of customer demand.
  • Physical stamina to handle heavy loads and work in a retail environment.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced retail professional looking for a new challenge, please submit your application today.