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Administrative Coordinator, Vendor Management

2 months ago

Vancouver, British Columbia, Canada On Side Restoration Full time

Job Summary:

On Side Restoration is seeking an Administrative Assistant who has exceptional attention to detail, is skilled in written communication, and provides exceptional customer service.

Key Responsibilities:

  • Ensure that communication is appropriately acknowledged, documented, reported, investigated, and responded to accordingly
  • Maintain effective and timely communication with all internal and external stakeholders to achieve project deliverables
  • Confer with managerial and supervisory personnel, contractors, and design professionals to discuss and resolve matters as it relates to departmental vendor accreditation and compliance policies, procedures, processes, complaints, and vendor compliance and accreditation inquiries and/or issues
  • Recommend, draft, and modify existing policies, procedures, and processes to achieve optimal performance within the department
  • Manage any issues with vendors that cannot be resolved at the branch or regional levels
  • Work as part of the vendor team to resolve issues that may be due to vendor actions
  • Provide direction or support in other areas as requested or required
  • Oversee and manage the lists of vendors to ensure they meet all compliance standards and contractual requirements
  • Monitor and track vendor compliance based on internal and external company and provincial standards
  • Organize and maintain records, emails and other critical documents in designated software systems
  • Prepare and organize documentation for audits or compliance checks

Requirements:

  • Minimum 3 years of experience in the restoration/construction (residential and commercial) industry
  • Technologically savvy and proficient with various software applications
  • Knowledge of insurance property and casualty claims process is an asset
  • Fluent in French and English
  • Periodic travel may be required
  • Clean Criminal Record

What We Offer:

  • We're an established company in a growing industry and we need awesome people
  • We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities
  • We also love that we're able to provide an employee assistance program, RRSP Matching, health plan which includes extended medical (chiropractic, massage, acupuncture, vision, and more) dental, long-term disability (LTD) and life insurance
  • We provide on the job training with opportunity for development—promotions and national career movement are possible
  • At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day