Senior Application Support Analyst
2 weeks ago
Job Summary:
We are seeking a seasoned Application Support Analyst to join our Equity Derivatives Technology Production Services team.
Key Responsibilities:
- Investigate and resolve complex technical issues requiring business application understanding.
- Proactively monitor the health of our production environment, ensuring maximum system availability and platform stability.
- Collaborate with our Development and Technology Infrastructure teams to improve the resilience and maintainability of our systems.
- Work on initiatives to improve operational efficiency of the team, including projects to enhance system monitoring and metrics capture, and leverage automation to improve day-to-day operations.
- Ensure compliance with cyber security, technology governance, and de-risking initiatives.
- Support the integration of new releases, bug fixes, patches, and configurations into production.
Requirements:
- B.Sc. degree in Computer Science (or equivalent) combined with a minimum of 3 years' experience providing application support on complex enterprise systems.
- Strong foundational knowledge and experience with key technologies: Unix and Windows server management, database administration, network load balancing, real-time monitoring tools, job scheduling software, and one or more scripting languages.
- Excellent verbal and written communication skills.
What We Offer:
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.
- Flexible work/life balance options.
- Opportunities to do challenging work.
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