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Chief Information Officer

1 month ago

Burlington, Ontario, Canada DLL Full time
Job Description

As the Head of IT at DLL, you will be responsible for leading the IT strategy and operations in Canada. This role requires a strategic leader who can oversee all aspects of IT and drive technological excellence to support the organization's goals and continuity.

Key Responsibilities
  • Develop and implement the IT strategy for the Canada region in alignment with the global IT strategy and regional business objectives.
  • Collaborate with business and product leadership to integrate IT initiatives into overall business plans.
  • Lead, coach, and mentor an IT team, fostering a culture of innovation, collaboration, and continuous improvement.
  • Ensure the development and retention of top IT talent within the region.
  • Oversee the management of the service desk and support services, including acquisition and maintenance of IT office equipment.
  • Ensure the adoption of best practices in IT security, compliance, and risk management.
  • Manage the development and enhancement of software applications to meet the specific needs of the Canada business units.
  • Manage the Software as a Service for digital, originations, and contract management, as well as integration (both API and batch).
  • Oversee the development and implementation of robust data management and analytics solutions.
  • Implement regionally based on global data management strategy and associated architecture.
  • Manage technology risk within Canada risk appetite.
  • Evaluate and manage relationships with external suppliers and vendors, ensuring the delivery of quality services and solutions.
  • Negotiate contracts and agreements to optimize costs and enhance service levels.
  • Manage the day-to-day relationship of the supplier, including incidents, performance metrics, and quality delivery enhancements.
  • Ensure compliance with regional and global regulations related to IT, cyber security, and data management.
  • Collaborate with security, legal, privacy, and compliance teams to address any regulatory requirements.
  • Develop and manage the IT budget for the Canada region, ensuring cost effectiveness and resource optimization.
  • Provide regular financial reports and forecasts on IT investments to senior management.
Requirements
  • Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.
  • Proven experience in a senior IT leadership role within the banking or financial services industry.
  • Strong understanding of banking operations, regulatory requirements, and industry best practices.
  • Ability to drive technology innovation, digital transformation, and crisis management.
  • Proven ability to work in a matrix and international environment.