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Catering Operations Manager
2 months ago
Job Summary: As a Catering Supervisor with Compass Canada, you will be the face of the company for on-site events, requiring a unique blend of leadership skills, attention to detail, and ability to work under pressure.
Key Responsibilities:
- Manage staff and timelines for event setups and service, ensuring seamless execution and high-quality service.
- Engage with clients and Sales Managers to build strong relationships and deliver exceptional service.
- Oversee food presentation, service, and display, adhering to company standards.
- Log and maintain food temperatures, ensuring food safety and quality.
- Coordinate catering staff schedules to ensure timely delivery of services.
- Maintain a calm demeanor under pressure, making quick and efficient decisions.
- Thoroughly clean event locations, assist with inventory, and return equipment to the catering facility.
- Ensure compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations.
Requirements:
- Valid BC Driver's Licence.
- Valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying.
- Open availability to work morning and evening events.
- Minimum 4 years of catering or hospitality management, supervisory experience.
- Excellent customer service skills.
- Able to accurately read event orders and organize deliveries.
- Adept at conflict resolution.
- Advanced problem-solving and delegating skills.
- Confident leadership qualities, including staff motivation and direction.
- Ability to follow and maintain written and oral directions for timelines and room setups.
- Ability to work independently or as part of a team.
- Extremely well organized and efficient, with ability to multi-task.
- Good attention to detail.
- Physical ability to carry out the duties of the position.
