Assistant Retail Manager

5 days ago

Oakville, Ontario, Canada Halton Healthcare Full time
Job Description

Under the direction and supervision of the Retail Manager for the Gift Shop & INS Market, the Assistant Manager is responsible for providing day-to-day operational supervision and coordination of activities in the Gift Shop, Convenience Store, and Lobby Vendor Program while promoting profitability and customer satisfaction.

Key Responsibilities
  • Work with the Retail Manager to ensure teamwork and collaboration for purchasing, inventory control, merchandising, and training of volunteers.
  • Collaborate with volunteers to ensure customer service, engagement, and profitability.
  • Responsible for ordering and replenishment of inventory for the Convenience Store according to planogram and Gift Shop items to ensure product availability.
  • Use Point of Sale and inventory information to ensure a replenishment process for key items and categories, and work with the Manager to buy product and ensure inventory controls are in place.
  • Assist in daily business needs, including receiving and ticketing merchandise, resetting the floor, and special events as determined by the Manager.
  • Follow open and close procedures and daily reporting.
  • Assist in maintaining organized stockrooms, ensuring store merchandising, and products are accounted for and displayed appropriately to optimize sales.
  • Constant communication with the Manager and Volunteers to ensure productivity and sales targets are met and that inventory controls are in place, bring product ideas back to the Manager, and assist in the buying based on yearly sales data.
  • Assist in annual inventory preparation and process.
Qualifications
  • Grade 12 education combined with Retail Management Diploma or equivalent experience in lieu of formal education.
  • Minimum of 2-5 years of retail experience.
  • Experience in retail management, sales, merchandising, POS systems, customer service, inventory receiving.
  • Strong knowledge of computer programs such as Excel, Word, Point of Sale systems, Inventory Management software.
  • Goal-oriented ability to stay focused on creating winning results.
  • Excellent time management.
  • Experience working with volunteers would be a strong asset.
  • Excellent communication skills, both verbal and written, interpersonal, and organizational skills, and ability to manage and engage in a volunteer-based working environment.
  • Hours/days of work may vary due to the demands of the business; must be available during hours of operation.

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