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Automotive Service Advisor

2 months ago

Calgary, Alberta, Canada Sahib Truck Repair Ltd. Full time
About the Role

We are seeking a skilled Service Advisor to join our team at Sahib Truck Repair Ltd. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Provide excellent customer service, responding to inquiries and addressing concerns in a professional and courteous manner.
  • Assist in the preparation of service estimates, work orders, and other documentation.
  • Collaborate with technicians to ensure accurate and timely completion of repairs.
  • Communicate with customers regarding the status of their vehicles, including any issues or concerns.
  • Maintain accurate records of customer interactions, including service history and correspondence.
  • Participate in ongoing training and professional development to stay up-to-date on industry developments and best practices.
Requirements
  • Secondary (high) school graduation certificate.
  • Basic security clearance and criminal record check.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Reliability and flexibility to adapt to changing circumstances.
Preferred Qualifications
  • Experience in the automotive or truck repair industry.
  • Knowledge of industry-standard software and systems.
  • Ability to work independently and as part of a team.
What We Offer
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.