Automotive Service Advisor

1 month ago

Calgary, Alberta, Canada Sahib Truck Repair Ltd. Full time
About the Role

We are seeking a skilled Service Advisor to join our team at Sahib Truck Repair Ltd. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Provide excellent customer service and support, addressing inquiries and concerns in a timely and professional manner.
  • Assist in the preparation of service estimates, work orders, and other documentation.
  • Collaborate with technicians to ensure accurate and efficient service delivery.
  • Communicate with customers regarding service status, repairs, and recommendations.
  • Maintain accurate records and reports, ensuring compliance with company policies and procedures.
Requirements
  • Secondary (high) school graduation certificate.
  • Basic security clearance and criminal record check.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Reliability, flexibility, and a client-focused approach.
Preferred Qualifications
  • Experience in the automotive or truck repair industry.
  • Knowledge of service management software and systems.
  • Ability to work independently and as part of a team.
What We Offer
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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