Assistant Rooms Operations Manager

2 weeks ago

Vancouver, British Columbia, Canada EightSix Network Full time

Job Title: Assistant Rooms Operations Manager

Job Summary:

The Assistant Rooms Operations Manager is responsible for supporting the day-to-day activities of Rooms Operations and supervising related areas, including Housekeeping, Recreation, Laundry, Staff, AYS, and Concierge/Guest Services. This role directs and works with employees to carry out guest arrival and departure procedures and maintain the property's cleanliness standards.

Key Responsibilities:

  • Opens and closes Front Desk shifts/Housekeeping and ensures completion of assigned shift checklist and other duties.
  • Runs and reviews critical information contained in room operations reports.
  • Understands the functions of the Recreation, Laundry, Housekeeping, Bell Staff, AYS, Front Desk, and Concierge/Guest Services operations.
  • Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management.
  • Operates all department equipment as necessary and reports malfunctions.
  • Ensures employees have the proper supplies and uniforms.
  • Understands night audit procedures and is able to comprehend and utilize reports as necessary.
  • Understands and complies with loss prevention policies and procedures.

Requirements:

  • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

Salary Range: $56,000 to $69,000 annually.

About EightSix Network: We believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we.

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