Food Service Team Lead

4 weeks ago

Windsor, Ontario, Canada Fryday's Authentic Fish & Chips Full time

Fryday's Authentic Fish & Chips is seeking a skilled Food Service Supervisor to join our team. As a key member of our kitchen staff, you will be responsible for ensuring the highest quality of food and service to our customers.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of our kitchen staff, ensuring that all tasks are completed efficiently and effectively.
  • Food Quality Control: Maintain the highest standards of food quality, ensuring that all dishes meet our culinary expectations.
  • Customer Service: Provide exceptional customer service, addressing any complaints or concerns in a professional and courteous manner.
  • Inventory Management: Manage inventory levels, ensuring that we have the necessary ingredients and supplies to meet customer demand.
  • Reporting: Prepare and submit reports on sales, stock levels, and other key performance indicators.

Requirements:

  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Work Experience: 1 to less than 7 months of experience in a fast-paced food service environment.
  • Language: English.
  • Work Schedule: 30 hours per week.

Work Environment:

  • Fast-Paced Environment: Work in a fast-paced environment with high pressure to meet customer demand.
  • Standing for Extended Periods: Stand for extended periods, moving quickly and efficiently around the kitchen.
  • Attention to Detail: Maintain attention to detail, ensuring that all dishes are prepared to the highest standard.

Personal Suitability:

  • Client Focus: Provide exceptional customer service, focusing on meeting the needs of our customers.
  • Efficient Interpersonal Skills: Develop and maintain effective relationships with colleagues and customers.
  • Excellent Oral Communication: Communicate effectively with colleagues and customers, both verbally and in writing.
  • Flexibility: Be flexible and adaptable, responding to changing circumstances and priorities.
  • Team Player: Work collaboratively as part of a team, supporting colleagues and contributing to the success of the business.

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