Senior IT Technician
2 weeks ago
Job Title: Senior IT Technician
Job Summary: We are seeking a highly skilled Senior IT Technician to join our team at Fed IT. As a Senior IT Technician, you will be responsible for managing incidents and requests submitted to the helpdesk, following up on tickets, and providing solutions to incidents or service requests.
Key Responsibilities:
- Manage incidents and requests submitted to the helpdesk
- Follow up on tickets from opening to closing
- Provide solutions to incidents or service requests
- Contribute to identity and access management
- Help manage the escalation of incidents and requests
- Document and analyze procedures and solutions
- Manage IT equipment as employees arrive and depart
- Oversee IT asset management and inventory
Requirements:
- AEC or DEC in computer science
- At least 8 years' experience in a similar position
- Mastery of the Office suite, particularly in an O365 environment
- Excellent knowledge of Microsoft Windows 10 and 11 systems
- Strong analytical, troubleshooting, and problem-solving skills
- Excellent customer service skills
What We Offer:
- Competitive salary
- Social benefits (group insurance, retirement savings, sick days)
- Flexible working conditions
- 3 weeks' holiday
About Us: Fed IT is a recruitment agency specializing in IT recruitment. We work on two types of recruitment: temporary and permanent in the Greater Montreal area. Our team of IT experts speaks your language and works in your environment.
-
Senior IT Technician
1 month ago
Montreal, Quebec, Canada Fed IT Full timeJob Title: Senior IT TechnicianFed IT is seeking a highly skilled Senior IT Technician to join our team. As a Senior IT Technician, you will be responsible for providing technical support and maintenance to our clients' IT infrastructure.Key Responsibilities:Manage incidents and requests submitted to the helpdeskFollow up tickets (incidents and requests) in...
-
Senior IT Technician
1 month ago
Montreal, Quebec, Canada Fed IT Full timeJob Title: Senior IT TechnicianFed IT is seeking a highly skilled Senior IT Technician to join our team. As a Senior IT Technician, you will be responsible for providing technical support and maintenance to our clients' IT infrastructure.Key Responsibilities:Manage incidents and requests submitted to the helpdeskFollow up tickets (incidents and requests) in...
-
Senior IT Technician
3 weeks ago
Montreal, Quebec, Canada Fed IT Full timeJob SummaryWe are seeking a highly skilled Senior IT Technician to join our team at Fed IT. As a key member of our IT department, you will be responsible for providing technical support and services to our clients.Key ResponsibilitiesManage incidents and requests submitted to the helpdeskFollow up tickets (incidents and requests) in coordination with end...
-
Senior IT Specialist
2 weeks ago
Montreal, Quebec, Canada Fed IT Full timeJob Title: Senior IT TechnicianJob Summary: We are seeking a highly skilled Senior IT Technician to join our team at Fed IT. As a Senior IT Technician, you will be responsible for maintaining and managing IT systems, including servers, networks, and workstations.Key Responsibilities:Maintain and manage IT systems, including servers, networks, and...
-
Senior IT Specialist
2 weeks ago
Montreal, Quebec, Canada Fed IT Full timeJob Title: Senior IT TechnicianJob Summary: We are seeking a highly skilled Senior IT Technician to join our team at Fed IT. As a Senior IT Technician, you will be responsible for managing incidents and requests submitted to the helpdesk, following up on tickets, and providing solutions to incidents or service requests.Key Responsibilities:Manage incidents...
-
Senior IT Technician
11 hours ago
Montreal, Quebec, Canada Fed IT Full timeJob Description: We are seeking a skilled Senior IT Technician to join our team at Fed IT. As a key member of our IT team, you will be responsible for providing technical support and services to our clients.Key Responsibilities:• Managing incidents and requests submitted to the helpdesk.• Following up on tickets (incidents and requests) in coordination...
-
Senior IT Specialist
4 weeks ago
Montreal, Quebec, Canada Fed IT Full timeAbout Fed ITFed IT is a recruitment agency specializing in IT recruitment, with a team of experts who speak your language and work in your best interests.Job DescriptionWe are seeking a Senior IT Technician to join our team in the Greater Montreal area. As a Senior IT Technician, you will be responsible for providing technical support and solutions to our...
-
Senior IT Specialist
4 weeks ago
Montreal, Quebec, Canada Fed IT Full timeAbout Fed ITFed IT is a recruitment agency specializing in IT recruitment, with a team of experts who speak your language and work in your best interests.Job DescriptionWe are seeking a Senior IT Technician to join our team in the Greater Montreal area. As a Senior IT Technician, you will be responsible for providing technical support and solutions to our...
-
Senior IT Support Specialist
2 weeks ago
Montreal, Quebec, Canada Fed IT Full timeJob Title: Senior IT TechnicianJob Summary: We are seeking a highly skilled Senior IT Technician to join our team at Fed IT. As a Senior IT Technician, you will be responsible for managing incidents and requests submitted to the helpdesk, following up on tickets, and providing solutions to incidents or service requests.Key Responsibilities:Manage incidents...
-
Senior IT Specialist
3 weeks ago
Montreal, Quebec, Canada Fed IT Full timeJob Title: Senior IT TechnicianHello, I'm Guillaume Fréalle, a senior recruitment and business development consultant at Fed IT, a recruitment agency specializing in IT recruitment. We work with clients to find top talent in the IT industry.We are currently looking for a senior IT technician to join our team. This is a permanent, hybrid position with the...
-
Senior IT Specialist
3 weeks ago
Montreal, Quebec, Canada Fed IT Full timeJob Title: Senior IT TechnicianHello, I'm Guillaume Fréalle, a senior recruitment and business development consultant at Fed IT, a recruitment agency specializing in IT recruitment. We work with clients to find top talent in the IT industry.We are currently looking for a senior IT technician to join our team. This is a permanent, hybrid position with the...
-
Senior IT Specialist
2 weeks ago
Montreal, Quebec, Canada Fed IT Full timeAbout the Role:Fed IT is seeking a highly skilled Senior IT Technician to join our team. As a key member of our IT department, you will be responsible for maintaining and managing IT systems, including servers, networks, and workstations.Key Responsibilities:Maintain and manage IT systems, including servers, networks, and workstationsDiagnose and resolve...
-
Senior IT Systems Administrator
2 weeks ago
Montreal, Quebec, Canada Fed IT Full timeAbout the Role:Fed IT is seeking a highly skilled Senior IT Technician to join our team in Montreal West. As a key member of our IT team, you will be responsible for maintaining and managing IT systems, including servers, networks, and workstations.Key Responsibilities:Maintain and manage IT systems, including servers, networks, and workstationsDiagnose and...
-
Senior IT Support Specialist
2 weeks ago
Montreal, Quebec, Canada Fed IT Full timeWe are currently looking for a Senior IT Technician to join our team at Fed IT, a recruitment agency specialising in IT recruitment.The successful candidate will be responsible for managing incidents and requests submitted to the helpdesk, following up tickets in coordination with end users, and providing solutions to incidents or service requests in...
-
Senior IT Technician
1 month ago
Montreal, Quebec, Canada Randstad Canada Full timeJob Title: Senior IT TechnicianWe are seeking a highly skilled and experienced Senior IT Technician to join our team at Randstad Canada. As a Senior IT Technician, you will be responsible for supporting and maintaining our IT infrastructure, including performing daily IT support for employees, participating in technological innovation projects, and ensuring...
-
Senior IT Technician
1 month ago
Montreal, Quebec, Canada Randstad Canada Full timeJob Title: Senior IT TechnicianWe are seeking a highly skilled and experienced Senior IT Technician to join our team at Randstad Canada. As a Senior IT Technician, you will be responsible for supporting and maintaining our IT infrastructure, including performing daily IT support for employees, participating in technological innovation projects, and ensuring...
-
Senior IT Specialist
3 weeks ago
Montreal, Quebec, Canada Fed IT Full timeJob SummaryFed IT is seeking a skilled Senior IT Technician to join our team. As a key member of our IT department, you will be responsible for managing incidents and requests, providing solutions to technical issues, and contributing to identity and access management.Key ResponsibilitiesManage incidents and requests submitted to the helpdeskFollow up...
-
IT Support Professional
7 days ago
Montreal, Quebec, Canada Fed IT Full timeFed IT is a leading recruitment agency that specializes in IT recruitment in the Greater Montreal area.We are looking for an experienced Senior IT Technician to join our team of IT experts who can provide top-notch technical support to our clients. The ideal candidate will have a strong background in IT infrastructure and be able to work independently in a...
-
Senior Security Technician
4 weeks ago
Montreal, Quebec, Canada Paladin Technologies Full timeSenior Security TechnicianWe are seeking a highly skilled Senior Security Technician to join our team at Paladin Technologies. As a Senior Security Technician, you will be responsible for installing and servicing cabling infrastructure and devices for data, audio visual, and CCTV systems.Responsibilities:Install and service cabling infrastructure and devices...
-
Senior Security Technician
4 weeks ago
Montreal, Quebec, Canada Paladin Technologies Full timeSenior Security TechnicianWe are seeking a highly skilled Senior Security Technician to join our team at Paladin Technologies. As a Senior Security Technician, you will be responsible for installing and servicing cabling infrastructure and devices for data, audio visual, and CCTV systems.Responsibilities:Install and service cabling infrastructure and devices...