Senior IT Technician

1 month ago


Montreal, Quebec, Canada Randstad Canada Full time
Job Title: Senior IT Technician

We are seeking a highly skilled and experienced Senior IT Technician to join our team at Randstad Canada. As a Senior IT Technician, you will be responsible for supporting and maintaining our IT infrastructure, including performing daily IT support for employees, participating in technological innovation projects, and ensuring quality service for all IT operations.

Responsibilities:
  • Perform daily IT support for employees, including troubleshooting and resolving technical issues
  • Participate in technological innovation projects, including the development and implementation of new technologies and systems
  • Ensure quality service for all IT operations, including monitoring and maintaining IT systems and infrastructure
  • Report anomalies or breakdowns in the operation of equipment, and provide solutions to resolve issues
  • Document technical information and procedures, and provide training to other team members as needed
Qualifications:
  • Diploma in computer technology or equivalent experience
  • More than 5 years of experience in IT, with a strong background in network and systems administration
  • Resourceful, autonomous, and impeccable customer service skills
  • Mastery of the Windows environment, including Windows 10, Active Directory, GPO, Office 365, Teams, and Sharepoint
  • Network knowledge, including TCP/IP, DNS, DHCP, and VOIP
  • Bilingual
  • Willing to travel to our offices, and support on several sites in Greater Montreal/Montérégie

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