Director of Food and Beverage Operations

5 days ago

Edmonton, Alberta, Canada Crescent Hotels & Resorts Full time
Job Title: Complex Director of Food and Beverage

Crescent Hotels & Resorts is seeking a highly skilled and experienced Complex Director of Food and Beverage to lead our food and beverage teams.

Job Summary:

The Complex Director of Food and Beverage will be responsible for overseeing the food and beverage operations of three independent, boutique hotels and one restaurant in Edmonton. This role will require a strong leader who can demonstrate passion for the industry, knowledge of the market, and the ability to lead a team.

Key Responsibilities:
  • Interview, hire, train, and evaluate food and beverage staff.
  • Plan and direct the functions of administration and planning of the Food and Beverage Departments.
  • Clearly describe, assign, and delegate responsibility and authority for the operation of the various food and beverage departments/outlets.
  • Monitor schedules for the operation of all food and beverage areas to achieve a profitable result.
  • Participate in the creation of menus designed to attract a predetermined customer market.
  • Implement effective control of food, beverage, and labor costs among all reporting areas.
  • Abide by all Federal, Provincial, Civic legislation and requirements regarding licensing and services.
  • Assist in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising, and promotion.
  • Regularly review and evaluate the degree of guest satisfaction of the banquet, lounge, morning hospitality, and restaurant services.
  • Develop the tools necessary and incidental to modern management principles.
  • Continuously evaluate the culture and performance of food and beverage associates to encourage improvement individually and departmentally.
Requirements:
  • Three years' experience in senior leadership hotel food and beverage.
  • Stand alone restaurant and lounge experience is an asset.
  • Must have the ability to communicate in English.
  • Maintain a professional appearance and manner at all times.
  • Can communicate well with guests.
  • Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
  • Knowledge of a hotel structure and how all departments interact.
  • Considerable skill in complex mathematical calculations without error.
  • Ability to effectively deal with internal and external customers.
  • Ability to move throughout all food and beverage areas and hospitality suites.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Ability to observe and distinguish product quality by smell, taste, and appearance.
Additional Requirements:
  • Security clearance required upon offer of employment.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Highly organized, results-oriented, and ability to work in a multi-functional team environment.
  • Must be completely familiar with the role during hotel emergencies.
  • Provincial legislation requires employees to work safely and cooperate with their employer by following the health and safety rules for the job.
What We Offer:

Crescent Hotels & Resorts offers competitive wages, work-life balance, advancement opportunities, and a comprehensive group benefits package.

We strive to create a great place to work where associates at all levels of our organization are respected for their differences.

We are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.

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