Customer Service Associate

2 days ago


Penticton, British Columbia, Canada Nature's Fare Markets Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate - Organic Food Specialist. As part of our front-end team, you will be responsible for providing exceptional customer service, guiding customers through their purchases, and assisting with any last-minute questions or product selections.

Responsibilities
  • Give a warm welcome to our customers and build connections with new and regular customers.
  • Assist customers with any last-minute questions about products and call for department team members if needed.
  • Lets people know about incentives we have for customers including our customer loyalty program (Fare Points) and smoothie cards.
  • Ring through products for the customer, place them in their bag, and process payment to complete the transaction.
Requirements
  • Experience in a customer service role is a plus but not necessary.
  • Experience handling money and processing transactions is a plus but not necessary.
  • Great communication skills and a passion for local, organic, and sustainable food and natural supplements are required.
  • Able to stand for long periods and deal with exposure to hot and/or cold environments.
  • Ability to lift 22 kg.
Benefits
  • Minimum starting wage $16.50/hr.
  • Health Spending Account (dental, vision, naturopathic practices + more).
  • Up to 25% store discount.
  • Education allowance.
  • Free swag (products, food, clothing + more).
About Us

Nature's Fare Markets is an equal opportunity employer and strives to foster a workplace where individual differences are recognized, appreciated, and respected.



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