Service Technician
4 weeks ago
Job Summary:
We are seeking a highly skilled Service Technician to join our team at PALFINGER AG. As a key member of our service team, you will be responsible for providing technical support and maintenance services for our crane equipment.
Key Responsibilities:
- Troubleshoot complex issues with crane electric, electronic, and hydraulic systems.
- Interface with other departments to ensure seamless communication and support.
- Provide on-site service visits and training to dealers and service partners.
- Travel for on-site service partner support, repairs, and troubleshooting.
- Develop and maintain strong relationships with dealers and service partners.
- Collaborate with design contacts in Europe to resolve market service issues.
- Work closely with training staff to provide feedback on market service issues.
- Support similar product lines with after-sales service support.
Requirements:
- Technical training and education in mechanical, electrical, or hydraulics.
- 5+ years of experience in mechanical, hydraulic, and electrical systems.
- Strong technical knowledge and ability to read technical specifications.
- Ability to travel within the Region North America and to PALFINGER headquarters in Europe.
- Excellent communication and customer service skills.
- Strong computer skills and proficiency in MS Office products.
What We Offer:
- Competitive compensation.
- RRSP with Company match up to 4% of base wage.
- Medical, dental, vision, life, accidental death, and dismemberment insurance.
- Employee/Family Assistance Program and Health Care Spending Account benefit.
- Paid Company vacation.
- Opportunity for continuous learning and career growth.
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