Housing Services Specialist

1 month ago


Newmarket, Ontario, Canada The Regional Municipality of York Full time

Job Summary

The Housing Services Coordinator plays a vital role in providing exceptional client services to applicants, participants, and landlords in rent subsidy and home repair programs. This position requires excellent communication and organizational skills to ensure accurate data tracking and records maintenance.

Responsibilities

  • Provides program information to clients, including eligibility criteria and application requirements.
  • Assists clients with completing program applications and ensures information is complete and accurate.
  • Prepares benefit assessments for eligible households and notifies the supervisor of any concerns or misrepresentation.
  • Supports the internal review process by tracking requests and assessing completeness.
  • Receives and arranges for return of housing provider files and prepares file documentation for review.
  • Prepares program agreements for execution with clients and/or landlords.
  • Tracks client subsidy allocations and prepares benefit calculations.
  • Responds to client inquiries and provides information as needed.

Qualifications

  • Post-Secondary Diploma in Business Administration, Social Sciences, or related field.
  • Knowledge of accounting principles and practices.
  • Comprehensive knowledge of general office procedures and records management.
  • Strong customer focus, communication, and collaboration skills.


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