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Clinical Team Lead

1 month ago

St Catharines, Ontario, Canada ParaMed Full time

ParaMed Home Health Care is a leading provider of home health care services, dedicated to helping individuals live better and receive the most compassionate care possible.

Salary:

$70,000 - $90,000 per year, based on experience.

Job Description:

We are seeking an experienced Clinical Manager to lead our clinical supervisors and front-line staff in making a difference in the lives of our patients. As a Clinical Manager, you will have the opportunity to coach and mentor clinical supervisors, monitor care and service delivery performance, and participate in interviewing, orientation, and performance management.

Responsibilities:
  • Show respect for cultural needs, dignity, privacy, and confidentiality of staff and clients
  • Coach and mentor clinical supervisors on their role in overseeing care delivery and supporting front-line team members and patients and their families
  • Monitor care and service delivery performance and clinical indicators
  • Participate in the interviewing, orientation, ongoing supervision, and performance management of clinical supervisors
  • Ensure completion of all mandatory training and skill development
  • Create and maintain the on-call schedule for clinical supervisors
  • Respond to clinical concerns from staff, contractors, funders, clients, and families
  • Review all client safety incidents and participate in the investigation and resolution
  • Provide clinical leadership at the district level
  • Provide oversight of CQI activities related to care and service, including staff participation and problem-solving teams
  • Ensure compliance to ParaMed policies, procedures, and legal requirements for yourself and all staff
  • Participate in necessary care conferences with healthcare teams, contractors, and funders
  • Work collaboratively with a multi-disciplinary team consisting of government agencies, healthcare workers, and other community resources
Requirements:
  • Registration/licensing in good standing as a Registered Nurse or Registered Practical Nurse with provincial regulatory college
  • BScN preferred
  • Minimum of three (3) years in a formal nursing leadership role required
  • Minimum of 2 years' experience as a practicing Registered Nurse in a community setting
  • Certification in Community Health Nursing with CNA certification preferred
  • Membership with the Registered Nurses Association of Ontario (RNAO) preferred
  • Working knowledge of applicable healthcare legislation, including Mental Health Act, Substitute Decisions Act, Healthcare Consent Act, Privacy/Personal Health Information Act, and others
  • Knowledge of standards of care for palliative, wound, IV therapy, and other specialties to offer guidance on best practices
  • Superior oral and written communication skills to effectively interact with clients, families, contractors, and staff to resolve conflicts
  • Effective skills in critical thinking and problem solving
  • Flexibility in hours worked to accommodate operational needs
  • Knowledge of applicable community resources available for clients and families
  • Current certification (within the past 12 months) of First Aid, CPR, completed within Canada
  • Excellent computer skills, including experience in Word and Excel
  • Able to provide a current, clear criminal background check with Vulnerable Position Screening (VPS)
About Us:

ParaMed Home Health Care has been a leader in home health care services for over 40 years. We pride ourselves on providing compassionate care and support to our patients and their families. If you share our values and are passionate about delivering high-quality care, we encourage you to apply for this exciting opportunity.