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Technical Support Specialist

2 months ago

Richmond, British Columbia, Canada Comwell Systems Group Inc. Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at Comwell Systems Group Inc. The ideal candidate will have excellent problem-solving skills, a strong understanding of computer systems and networks, and the ability to provide top-notch customer service.

Key Responsibilities
  • Provide technical support to users experiencing difficulties with computer systems and networks
  • Install and configure computer equipment, including operating systems and software
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with other technical support analysts to resolve complex technical issues
  • Provide training and guidance to users on the use of computer systems and networks
Requirements
  • College diploma or equivalent in a related field
  • 1-2 years of experience in a technical support role
  • Excellent problem-solving skills and attention to detail
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment