Client Advisor

4 weeks ago


St Thomas, Ontario, Canada Royal Bank of Canada> Full time

Job Summary

Job Description

What is the opportunity?

As a key member of our team, you will play a vital role in delivering exceptional client experiences and driving business growth. You will champion the RBC brand and support new client acquisition and relationship development. If you have a passion for putting clients first and are excited to help them achieve their financial goals, you can build a rewarding career with us.

What will you do?

  • Proactively engage with clients to understand their needs and deliver tailored solutions
  • Focus on education and demonstration, leveraging technology to enhance the client experience and drive business results
  • Contribute to team success by identifying opportunities to offer additional advice, introduce clients to RBC partners, or personally fulfill client solutions
  • Take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to work collaboratively as one RBC team
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests

What do you need to succeed?

Must-have

  • A goal-oriented individual with a demonstrated passion for client-centricity
  • Drive and self-motivation, excellent communication skills, and emotional intelligence
  • Digital literacy across a range of devices
  • Personal flexibility to work flexible hours
  • Eagerness to learn and determination to succeed
  • Confidence and ability to learn financial concepts and willingness to obtain relevant certifications

Nice-to-have

  • A track record of building rapport and maintaining client relationships in the financial or service industry
  • Mutual Funds accreditation

What's in it for you?

We offer a comprehensive Total Rewards Program, including bonuses, flexible benefits, competitive compensation, commissions, and stock where applicable. You will also have access to a world-class training program in financial services, excellent career development opportunities, and leaders who support your growth and development.

  • A dynamic, collaborative, and progressive work environment
  • Opportunities to work in a variety of roles across business and geographies

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

Work hours/week:

15

Employment Type:

Part time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular – Trainee (Trainee)

Pay Type:

Salaried

Inclusion and Equal Opportunity Employment

At RBC, we value diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.


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