Senior Store Operations Manager

1 day ago


Ottawa, Ontario, Canada Savers Full time
Job Overview

Savers is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.

About the Role

We are seeking a Senior Store Operations Manager to join our team in Ottawa, ON. As a key member of our operations team, you will play a critical role in driving business results in your store every day.

The ideal candidate will have experience in retail operations, leadership, and customer service. You will be responsible for making important decisions that impact the success of your store, as well as developing and empowering your team members.

Responsibilities
  • Lead and manage a team of retail staff to achieve sales targets and improve customer satisfaction
  • Develop and implement strategies to increase sales and reduce costs
  • Manage inventory levels and optimize stockroom operations
  • Maintain high standards of customer service and product presentation
Requirements
  • 3+ years of experience in retail operations or management
  • Demonstrated leadership skills and ability to motivate teams
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
Benefits

We offer a competitive salary package, including:

  • $60,000 - $80,000 per year, depending on experience
  • A comprehensive benefits program, including health, dental, and vision coverage
  • A generous RRSP matching program
  • A range of mental health services and employee assistance programs
Why Work for Savers?

At Savers, we value our employees and strive to create a positive and inclusive work environment. We offer opportunities for career growth and development, as well as a fun and supportive team culture.



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