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Store Operations Manager

1 month ago

Ottawa, Ontario, Canada Zesty Market Full time

Job Title: Store Operations Manager

About the Role:

We are seeking a highly motivated and organized Store Operations Manager to join our team at Zesty Market. As a Store Operations Manager, you will be responsible for overseeing the daily operations of our convenience stores, ensuring that our customers receive excellent service and that our stores are running efficiently.

Key Responsibilities:

  • Direct and control daily operations to ensure seamless customer service and efficient store operations
  • Evaluate daily operations to identify areas for improvement and implement changes as needed
  • Plan and organize daily operations to meet business objectives
  • Study market research and trends to determine consumer demand and sales volumes
  • Determine merchandise and services to be sold, and implement price and credits policies
  • Locate, select, and procure merchandise for resale
  • Develop and implement marketing strategies to drive sales and customer engagement
  • Plan budgets and monitor revenues and expenses to ensure financial stability
  • Determine staffing requirements and oversee payroll administration
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages
  • Conduct performance reviews and supervise office and volunteer staff

Requirements:

  • 1-2 years of experience in retail or convenience store management
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and make decisions quickly
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment