Operations Supervisor for Fast Food Restaurant

2 weeks ago


Edmonton, Alberta, Canada Chick-fil-A WEM Full time

About the Role


As an Operations Supervisor at Chick-fil-A WEM, you will be responsible for overseeing the daily operations of our fast food restaurant. Your primary goal is to ensure seamless execution of tasks and maintain high-quality customer service.


Salary Range


We offer a competitive salary range of $55,000 - $65,000 per year, based on experience and qualifications. This figure may vary depending on your skills and background.


Job Responsibilities



  • Supervise and monitor staff performance, ensuring they meet expectations and adhere to company standards.
  • Plan and organize daily restaurant operations, including inventory management, scheduling, and supply chain logistics.
  • Negotiate arrangements with suppliers to secure food and other essential supplies at optimal prices.
  • Recruit, train, and develop staff members to enhance their skills and performance.
  • Ensure compliance with health and safety regulations, maintaining a clean and safe working environment for employees and customers alike.
  • Determine the type of services to be offered and implement operational procedures to maximize efficiency and customer satisfaction.
  • Address customer complaints and concerns in a professional manner, providing exceptional service and resolving issues promptly.
  • Set staff work schedules, balancing workload and ensuring adequate coverage during peak hours.

Requirements



  • Secondary (high) school graduation certificate
  • At least 3 years of experience in a similar role or industry

Benefits



  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A supportive team environment that encourages collaboration and growth
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A generous paid time off policy, allowing you to recharge and pursue personal interests


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