Clinical Support Coordinator

3 weeks ago

Toronto, Ontario, Canada Centre for Addiction and Mental Health Full time

About the Role

The Centre for Addiction and Mental Health (CAMH) is seeking a full-time, permanent Department Secretary to work in outpatient Geriatric Mental Health Services (GMHS). As a key member of our inter-professional team, you will be responsible for providing administrative/clerical duties to a team of physicians and clinicians in order to ensure the smooth and effective operation of the service.

Responsibilities will include document preparation, responding to internal and external inquiries, taking minutes, maintaining office supplies, compiling data, and booking and rescheduling appointments. You will be accountable for the accuracy and management of clinic charts and the organization of clinic schedules for a group of physicians.

This role involves working closely with clinicians, psychiatrists, community service providers, client representatives, clients, and families, both in person and over the telephone. The GMHS is embracing the CAMH strategic plan and renewal of service delivery models. You will support a healthy workplace that embraces diversity, encourages teamwork, and complies with all applicable regulatory and legislative requirements.

Requirements

  • A one-year Community College diploma in Office Administration or a related discipline, combined with two (2) years of secretarial/administrative experience
  • Excellent interpersonal and communication (verbal and written) skills and an understanding of the importance of customer service in a busy clinical environment
  • Sound analytical and problem-solving skills, and strong administrative skills
  • Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
  • Experience in a healthcare environment and using Cerner I-CARE (PowerChart and Scheduling)
  • Ability to work under pressure and deal with conflicting priorities and deadlines

Preferred Qualifications

  • Bilingualism (French/English) and/or proficiency in another language

What We Offer

The Centre for Addiction and Mental Health offers a competitive salary and benefits package, as well as opportunities for professional development and growth.

How to Apply

Please submit your application, including your resume and cover letter, to the Centre for Addiction and Mental Health.

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