Retail Store Manager
3 days ago
We are seeking a highly motivated and organized Retail Store Supervisor to join our team at Esso. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:- Leadership and Supervision: Supervise and coordinate the activities of 3-4 sales workers, providing guidance and support to ensure seamless store operations.
- Customer Service: Foster a positive and welcoming environment for customers, addressing their needs and concerns in a timely and professional manner.
- Inventory Management: Organize and maintain inventory levels, ensuring accurate stock counts and efficient stockroom operations.
- Reporting and Analysis: Prepare and submit regular reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Problem-Solving: Resolve customer complaints, supply shortages, and other issues that may arise, demonstrating excellent problem-solving skills and a customer-centric approach.
- Education: No degree, certificate, or diploma required.
- Experience: 1 year to less than 2 years of retail experience, preferably in a supervisory role.
- Language: English language proficiency.
Our retail store operates in a fast-paced environment, requiring the ability to work under pressure and handle heavy loads. The ideal candidate will possess excellent communication and interpersonal skills, with a strong focus on customer satisfaction and team collaboration.
What We Offer:As a Retail Store Supervisor at Esso, you will enjoy a competitive salary, opportunities for professional growth and development, and a dynamic work environment that values diversity, equity, and inclusion.
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