Food Service Supervisor

6 days ago

Edmundston, New Brunswick, Canada Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality of service.

Key Responsibilities
  • Leadership and Team Management
    • Supervise and coordinate the activities of food service staff to ensure efficient and effective service delivery.
    • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
    • Develop and implement strategies to improve team performance and productivity.
  • Customer Service and Quality Control
    • Ensure that food and service meet quality control standards, adhering to company policies and procedures.
    • Address customer complaints or concerns in a professional and courteous manner.
  • Inventory Management and Logistics
    • Requisition food and kitchen supplies, ensuring timely delivery and minimizing waste.
    • Maintain accurate records of stock, repairs, sales, and wastage.
  • Workplace Safety and Health
    • Ensure compliance with health and safety regulations, maintaining a safe and healthy work environment.
Requirements
  • Education and Experience
    • 1 year to less than 2 years of experience in a food service management role.
  • Language and Work Environment
    • Bilingualism (English and French) is an asset.
    • Ability to work in a fast-paced environment with tight deadlines.
  • Personal Qualities
    • Client-focused and efficient interpersonal skills.
    • Flexibility and ability to work as part of a team.
    • Initiative and dependability.

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