Restaurant Operations Manager
2 weeks ago
Restaurant Manager Job Description
At Tim Hortons, we are seeking a skilled Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets our high standards.
Key Responsibilities:
- Analyze financial reports to identify areas for improvement and implement cost-saving measures to boost profits.
- Develop and implement effective staff scheduling and training programs to ensure that our team members are equipped to provide excellent customer service.
- Supervise and motivate staff to achieve sales and customer satisfaction targets.
- Ensure that our restaurant is clean, safe, and well-maintained, and that all health and safety regulations are followed.
- Address customer complaints and concerns in a professional and courteous manner.
Requirements:
- Secondary (high) school graduation certificate.
- 1 year to less than 2 years of experience in a restaurant management role.
Work Conditions and Physical Capabilities:
- Fast-paced environment.
- Work under pressure.
- Permanent position.
- English language required.
- 32 to 40 hours per week.
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