Veterinary Support Specialist
2 days ago
Job Summary
We are seeking a highly organized and empathetic Veterinary Support Specialist to join our team at the London Regional Veterinary Emergency and Referral Hospital. As a key member of our client care team, you will provide exceptional support to our veterinary staff and create a warm and welcoming environment for our pet parents.
Key Responsibilities
- Assist veterinary staff with various tasks and treatments, ensuring the highest level of patient care and comfort.
- Create a positive, low-stress atmosphere for our patients and their families.
- Perform general housekeeping duties, maintaining the cleanliness of reception areas, pet holding areas, and common spaces.
- Develop strong relationships with clients, providing exceptional customer service and ensuring their needs are met.
- Participate in ongoing education and training to enhance knowledge of veterinary services and medical office procedures.
- Collaborate with the veterinary team to ensure seamless communication and efficient workflow.
Requirements
- High school diploma or equivalent required; veterinary assistant or office assistant certification an asset.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Ability to remain calm and composed in stressful situations, with a strong focus on patient and client care.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to work independently and as part of a team, with a strong commitment to delivering exceptional results.
What We Offer
- A competitive salary and benefits package, including RRSP employer match.
- A caring culture of wellness and appreciation, with opportunities for professional growth and development.
- A comprehensive training program, with ongoing education and support to enhance your skills and knowledge.
- A dynamic and supportive work environment, with a team-oriented culture and a commitment to excellence.
- A generous personal pet care discount program, with opportunities to give back to your community through VCA initiatives.
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