Lead Food and Beverage Operations Manager
2 weeks ago
We are seeking a highly motivated and experienced Lead Food and Beverage Operations Manager to join our team at MLSE.
About the RoleThis is a challenging and rewarding opportunity for a talented individual with a passion for food service and leadership. As a key member of our Food & Beverage team, you will be responsible for overseeing and leading our Quick Service department, ensuring exceptional customer experiences during events at Scotiabank Arena, BMO Field, and Coca-Cola Coliseum.
Key Responsibilities- Lead the Quick Service Food and Beverage team during events, working closely with the Part Time Supervisor team.
- Oversee one of the Quick Service portfolios under the guidance of the department Manager.
- Develop and implement strategies to improve quality, service, safety, and profitability in the Quick Service department.
- Supervise, train, develop, and motivate the F&B hourly team.
- Resolve discrepancies promptly and effectively.
- Ensure compliance with all related regulations, including Employment Standards, Health & Safety, and AGCO.
To be successful in this role, you will need:
- Strong food and alcohol service background.
- Experience as a manager/supervisor of F&B in a hotel, restaurant, bar, or events-based venue.
- Leadership experience in a high-volume food and alcohol service environment.
- Prior experience working with beer, wine, and cocktails is an asset.
- Trained in WHMIS, NFSTP, ServSafe, or equivalent.
- Smart Serve certification required.
- Solid understanding and practical knowledge of industry principles and service etiquette.
- Ability to communicate, motivate, and lead effectively.
- A proactive approach toward day-to-day activities and shifting demands.
- Ongoing awareness and responsiveness to client satisfaction.
In exchange for your expertise and dedication, we offer a competitive salary range of $65,000 - $80,000 per year, depending on experience.
You will also have access to opportunities for professional growth and development within a dynamic and supportive work environment.
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