Lead Food and Beverage Operations Manager

2 weeks ago


Toronto, Ontario, Canada MLSE Full time
Role Overview

We are seeking a highly motivated and experienced Lead Food and Beverage Operations Manager to join our team at MLSE.

About the Role

This is a challenging and rewarding opportunity for a talented individual with a passion for food service and leadership. As a key member of our Food & Beverage team, you will be responsible for overseeing and leading our Quick Service department, ensuring exceptional customer experiences during events at Scotiabank Arena, BMO Field, and Coca-Cola Coliseum.

Key Responsibilities
  • Lead the Quick Service Food and Beverage team during events, working closely with the Part Time Supervisor team.
  • Oversee one of the Quick Service portfolios under the guidance of the department Manager.
  • Develop and implement strategies to improve quality, service, safety, and profitability in the Quick Service department.
  • Supervise, train, develop, and motivate the F&B hourly team.
  • Resolve discrepancies promptly and effectively.
  • Ensure compliance with all related regulations, including Employment Standards, Health & Safety, and AGCO.
Requirements

To be successful in this role, you will need:

  • Strong food and alcohol service background.
  • Experience as a manager/supervisor of F&B in a hotel, restaurant, bar, or events-based venue.
  • Leadership experience in a high-volume food and alcohol service environment.
  • Prior experience working with beer, wine, and cocktails is an asset.
  • Trained in WHMIS, NFSTP, ServSafe, or equivalent.
  • Smart Serve certification required.
  • Solid understanding and practical knowledge of industry principles and service etiquette.
  • Ability to communicate, motivate, and lead effectively.
  • A proactive approach toward day-to-day activities and shifting demands.
  • Ongoing awareness and responsiveness to client satisfaction.
What We Offer

In exchange for your expertise and dedication, we offer a competitive salary range of $65,000 - $80,000 per year, depending on experience.

You will also have access to opportunities for professional growth and development within a dynamic and supportive work environment.



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