Retail Store Operations Manager
2 weeks ago
We are seeking a highly skilled Retail Store Supervisor to join our team at Fas Gas Plus. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our store, ensuring excellent customer service, and driving sales growth.
About the RoleThis is a permanent position with 30-35 hours per week, offering a competitive salary range of $45,000 - $55,000 annually, depending on experience. The ideal candidate will have 1-2 years of retail management experience and a passion for delivering exceptional customer experiences.
Key Responsibilities- Hire, train, and develop high-performing team members to drive sales growth and provide exceptional customer service.
- Order merchandise and manage inventory levels to meet customer demand.
- Authorize returns and resolve customer complaints in a fair and timely manner.
- Establish work schedules to ensure adequate staffing and maintain a positive store environment.
- Sell merchandise effectively, meeting or exceeding sales targets.
- Analyze sales data and prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
- Supervise and coordinate the activities of store employees, providing coaching and guidance as needed.
- Manage cash handling procedures to minimize losses and ensure accuracy.
- Conduct performance reviews to identify areas for improvement and develop action plans.
We are committed to creating an inclusive work environment that values diversity and promotes equity. We offer diversity and cross-cultural training to all employees to create a welcoming work environment for newcomers, refugees, Indigenous peoples, visible minorities, and persons with disabilities.
Benefits- A comprehensive benefits package, including health, dental, and vision insurance.
- Retirement savings plan with employer matching contributions.
- A generous paid time off policy, including vacation days and statutory holidays.
- Opportunities for professional development and career advancement.
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