Retail Store Manager

4 weeks ago


High River, Canada Esso High River Full time

As a Retail Store Supervisor at Esso High River, you will be responsible for overseeing the daily operations of our retail store. Your key responsibilities will include:

Key Responsibilities
  • Hiring and Training: Hire and train or arrange for training of staff to ensure they have the necessary skills to perform their duties.
  • Merchandise Management: Order merchandise and authorize the return of merchandise to maintain an efficient inventory system.
  • Scheduling: Establish work schedules to ensure adequate staffing levels during peak periods.
  • Sales and Customer Service: Sell merchandise and provide excellent customer service to maintain a positive customer experience.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Issue Resolution: Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Inventory Management: Organize and maintain inventory to prevent stockouts and overstocking.
  • Staff Supervision: Supervise and co-ordinate activities of workers to ensure efficient workflow.
  • Cash Handling: Manage cash and maintain a secure and accurate cash handling system.
  • Performance Reviews: Conduct performance reviews to evaluate employee performance and provide feedback for improvement.
  • Support for Diversity and Inclusion: Provide awareness training to employees to create a welcoming work environment for persons with disabilities, newcomers and refugees, youth, Veterans, Indigenous people, and visible minorities.

This is a permanent position working 35 to 40 hours per week. The work language is English.


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