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Commercial Software Manager
1 month ago
We are seeking a highly skilled Commercial Applications Manager to join our Digital team. As a key member of our team, you will be responsible for executing the commercial application and Salesforce strategy.
Main Responsibilities:
Solutions Development and Process Enhancement- Oversee the architecture and integration of Salesforce solutions and other commercial applications, ensuring smooth operation and data flow across all platforms.
- Be involved in all aspects of the software development life cycle, from project/feature backlog prioritization, requirement engineering, and development oversight through testing, release, and support.
- Design solutions that include customization, integration, and automation to optimize business processes and deliver actionable insights.
- Establish and enforce best practices for software development, security, and data management.
- Work with the Chief Digital Officer and our Business Transformation Manager to develop the Salesforce and Digital Roadmap.
- Manage the Salesforce roadmap and architecture, ensuring alignment with the company's overall strategy.
- Handle Salesforce and other commercial application projects from conception to delivery, in collaboration with the Project Management team to ensure they are completed on time and aligned with business needs.
- Collaborate with various stakeholders to ensure that Salesforce integrates fluidly with other enterprise applications.
- Supervise integrations between Salesforce and other internal and external applications.
- Identify and implement opportunities to improve efficiency and user experience in Salesforce and other business applications.
- Stay up to date with the latest Salesforce releases and certifications, to ensure compliance and alignment with industry standards.
- Lead, coach and mentor a team of Salesforce Developers and Specialists, fostering a collaborative and innovative environment.
- Collaborate with Digital Leadership team members to implement the project roadmap and strategy.
Requirements:
- Bachelor's degree in computer science, Information Technology, or a related field.
- Relevant Salesforce certifications or other relevant certifications.
- MBA or other business certificate an asset.
- Minimum of 10 years of proven experience in a similar leadership position with at least 5+ years of experience in Salesforce architecture and implementation.
- Understanding of manufacturing and distribution business processes would be a strong asset.
- Knowledge of Salesforce development.
- Knowledge of additional commercial applications like ERP or marketing automation platforms is a plus.
- MuleSoft experience is an asset.
- Previous experience working in a SCRUM or Agile environment preferred.
- Strong leadership, interpersonal, and project management skills.
- Excellent verbal and written communication skills in English and French.
- Demonstrate creative and analytical thinking, with strong problem-solving skills and a focus on user-centered design principles.
- Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems, and processes.
Working Conditions:
- Offers a hybrid work policy to promote work-life balance, allowing a combination of on-site and remote work.
- Requires the physical ability to participate in training sessions, presentations, and meetings.
- Occasional travel may be necessary for engaging with clients, stakeholders, or off-site personnel/management, necessitating flexibility in scheduling and location.
What We Offer:
- Competitive salary and generous performance incentive program.
- Full benefits coverage (dental, medical, etc.).
- Programs offered to employees to improve their quality of life (Wellness Portfolio).
- Virtual care/telemedicine for you and your loved ones.
- Virtual wellness and mental health programs with a global healthcare leader.
- Retirement plan with a match and several long-term investment programs.
- Vacation, personal days, and flexible days.
- Flexible work environment & Disconnection Policy.
- A company that promotes diversity, equity, and inclusion.
- Customized training built for you.
- Participate in various internal and external training sessions.
- Social activities organized by the company.
- Private and family-owned company with a solid infrastructure.
- Employee assistance program (EAP).
- Monthly cell phone & internet allowance.
