Commercial Applications Manager

3 weeks ago

Burlington, Ontario, Canada Accoravillage Full time
Job Title: Commercial Applications Manager

At Accoravillage, we are seeking a highly skilled Commercial Applications Manager to join our team. As a key member of our Digital team, you will be responsible for executing the commercial application and Salesforce strategy.

Key Responsibilities:
  • Oversee the architecture and integration of Salesforce solutions and other commercial applications, ensuring smooth operation and data flow across all platforms.
  • Develop detailed business & functional requirements, including use cases, user stories, and wireframes.
  • Design solutions that include customization, integration, and automation to optimize business processes and deliver actionable insights.
  • Establish and enforce best practices for software development, security, and data management.
  • Work with the Chief Digital Officer and our Business Transformation Manager to develop the Salesforce and Digital Roadmap.
  • Manage the Salesforce roadmap and architecture, ensuring alignment with the company's overall strategy.
  • Handle Salesforce and other commercial application projects from conception to delivery, in collaboration with the Project Management team to ensure they are completed on time and aligned with business needs.
  • Collaborate with various stakeholders to ensure that Salesforce integrates fluidly with other enterprise applications.
  • Supervise integrations between Salesforce and other internal and external applications.
  • Identify and implement opportunities to improve efficiency and user experience in Salesforce and other business applications.
  • Stay up to date with the latest Salesforce releases and certifications, to ensure compliance and alignment with industry standards.
Requirements:
  • Bachelor's degree in computer science, Information Technology, or a related field.
  • Relevant Salesforce certifications or other relevant certifications.
  • MBA or other business certificate an asset.
  • Minimum of 10 years of proven experience in a similar leadership position with at least 5+ years of experience in Salesforce architecture and implementation.
  • Understanding of manufacturing and distribution business processes would be a strong asset.
  • Proven ability to manage a team of Developers and Specialists.
  • Strong understanding of SaaS application integrations.
  • Knowledge of Salesforce development.
  • Knowledge of additional commercial applications like ERP or marketing automation platforms is a plus.
  • MuleSoft experience is an asset.
  • Previous experience working in a SCRUM or Agile environment preferred.
  • Strong leadership, interpersonal, and project management skills.
  • Ability to communicate at all levels of the organization.
  • Excellent verbal and written communication skills in English and French.
  • Ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
  • Demonstrate creative and analytical thinking, with strong problem-solving skills and a focus on user-centered design principles.
  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information in detail, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
  • Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems, and processes.
What We Offer:
  • Competitive salary and generous performance incentive program.
  • Full benefits coverage (dental, medical, etc.).
  • Programs offered to employees to improve their quality of life (Wellness Portfolio).
  • Virtual care/telemedicine for you and your loved ones; 24/7 access to a physician.
  • Virtual wellness and mental health programs with a global healthcare leader.
  • Retirement plan with a match and several long-term investment programs.
  • Vacation, personal days, and flexible days.
  • Flexible work environment & Disconnection Policy.
  • Caring for each other and having fun are part of our core values
  • A company that promotes diversity, equity, and inclusion.
  • Customized training built for you.
  • Participate in various internal and external training sessions.
  • Possibility of joining various company committees.
  • Social activities organized by the company.
  • Employee recognition program (years of service, merit awards, etc.).
  • Private and family-owned company with a solid infrastructure.
  • Employee assistance program (EAP).
  • Monthly cell phone & internet allowance.
  • Possibility to travel across North America for team meetings and trainings.
  • Employee referral programs.
  • And much more

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