Senior Bakery Operations Manager
2 weeks ago
We are seeking a skilled and experienced professional to lead our Bakery Department and drive business growth.
Key Responsibilities:
- Ensure the efficient operation of the Bakery Department, focusing on customer service, program execution, and company profitability.
- Develop and implement strategies to improve sales, margins, and expenses, while meeting store budget objectives.
- Manage departmental compliance with government regulations, including price integrity, labeling, sanitation, and food safety.
- Build and maintain relationships with vendors, negotiating contracts and ensuring timely deliveries.
- Lead and develop a high-performing team, providing coaching, mentoring, and career development opportunities.
- Conduct performance reviews, develop action plans, and coordinate year-end reviews.
- Monitor customer service standards, tracking customer comments and complaints in a timely and efficient manner.
Requirements:
- Grade 12 diploma.
- Three years' retail supervisory experience, with a focus on bakery management.
- Experience delivering business programs and analyzing financial results.
Preferred Qualifications:
- Bachelor's degree in business or a related field.
- Two years' bakery retail management experience.
- Experience managing business initiatives and analyzing financial results.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.
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