Department Head
1 month ago
We are seeking a highly skilled and experienced Bakery Department Manager to join our team at Your Independent Grocer.
The successful candidate will be responsible for the overall operation of the Bakery Department, with a focus on improving customer service, program execution, and company profitability.
Key Responsibilities:
- Manage the Bakery Department in accordance with company policies, procedures, and standards.
- Provide feedback to Centre Manager/Assistant Centre Manager and Bakery Operations Director regarding recommendations for continued improvement of operation.
- Develop and administer action plans to achieve desired results of business plan.
- Lead and direct the development and achievement of financial results and store budget objectives in the areas of sales, margins, expenses, profits, EHP, and inventory turns.
- Ensure adherence to government regulations in the areas of price integrity, labeling, sanitation, and food safety.
- Network and communicate professionally with vendors.
- Monitor and follow-up on customer comments and complaints in a timely and efficient manner.
- Provide leadership and direction while upholding confidentiality in the areas of employee relations and performance management.
- Coach, mentor, and develop Team Members, including overseeing onboarding and providing career development planning and opportunities.
- Coordinate yearly performance work plans.
Requirements:
- Grade 12.
- Three years' retail supervisory experience.
- Experience delivering business programs.
Preferred Qualifications:
- Bachelor's degree in a business-related field.
- Two years' bakery retail management experience.
- Experience managing business initiatives, including analysis of financial results.
If you possess the above qualifications and are interested in this career opportunity, please apply in confidence, stating your qualifications.
We thank all applicants for their interest; however, only those considered for an interview will be contacted.
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