Highly Motivated Logistics Coordinator

2 days ago

Calgary, Alberta, Canada BBSpro Services Inc. Full time
About BBSpro Services Inc.

BBSPro Services Inc. is a leading solutions provider to the hospitality industry, dedicated to delivering exceptional services and building a national brand. Our mission revolves around providing comprehensive beer beverage and chemical dispensing and maintenance services to independent and regional food & beverage operators, with an integrated end-to-end solution that offers extended business hours.

We are Western Canada's premier beverage line and ware wash service provider, committed to helping the food service community serve their best. Our team is passionate about delivering high standards of customer service in accordance with our agreements, supporting a team of service technicians who provide best-in-class repair and service standards.

Job Description

The Logistics Coordinator plays a pivotal role in establishing capacity levels for the service team and managing daily schedules to increase productivity and eliminate downtime. This individual will be responsible for coordinating daily schedules and dispatching 18 service technicians across BC and AB, ensuring optimal productivity and minimal downtime.

This role requires strong organizational skills, attention to detail, and excellent verbal and written communication skills. The ideal candidate will work closely with the Senior Service Operations Manager to improve scheduling efficiencies and achieve KPIs. They will also act as the first point of contact for walk-in service customers, ensuring timely and effective resolutions.

Main Responsibilities:
  • Scheduling & Dispatching: Coordinate daily schedules and dispatch service technicians to optimize productivity and minimize downtime.
  • Team Collaboration: Work closely with the Senior Service Operations Manager to enhance scheduling efficiencies and achieve KPIs.
  • Customer Support: Provide exceptional support to walk-in service customers, ensuring timely and effective resolutions.
  • Inventory Management: Maintain accurate inventory levels, process orders for service technicians, and prepare necessary parts for service calls.
  • Equipment Rentals: Oversee equipment rentals within BC, ensuring availability and maintenance.
  • Administrative Duties: Update after-hour schedules, ensure accurate record-keeping, and provide support to the Service Manager as needed.
  • Process Improvement: Continuously seek to enhance operations by becoming an expert in internal systems (e.g., Payworks, simPRO, Sage) and industry best practices.
Requirements:
  • Minimum 2 years of experience in logistics, scheduling, or a similar role. Experience in the food service or maintenance industries is an asset.
  • Proficiency in Microsoft Office Suite (especially Excel) and experience with scheduling or inventory software. Knowledge of draught systems is a plus.
  • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
  • Excellent verbal and written communication skills, with the ability to collaborate effectively across teams and with customers.
  • A positive attitude, with the ability to adapt to changing priorities and demands.

Our company offers a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as opportunities for professional growth and development.

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