Work-from-Home Customer Service Representative

2 weeks ago


Winnipeg, Manitoba, Canada Mass Markets Full time
About Mass Markets

We're a leading provider of customer contact management services, committed to delivering exceptional experiences for our clients and their customers.

Job Overview

This is an exciting opportunity to join our team as a work-from-home customer service representative. You'll play a key role in ensuring our clients' customers receive top-notch support and service.

Responsibilities:
  • Respond to customer inquiries via phone, email, or chat
  • Provide product information and resolve issues efficiently
  • Upsell and cross-sell products and services where applicable
  • Maintain accurate records of customer interactions
Requirements:
  • High school diploma or equivalent required; degree preferred
  • 1+ year of customer-facing experience in a call center or similar environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment with minimal supervision
Benefits:
  • Competitive salary: $45,000 - $55,000 per annum (based on location)
  • Ongoing training and development opportunities
  • Flexible work-from-home schedule with set hours
  • Paid time off and holidays
  • Medical, dental, and vision insurance options
About the Role

This is a full-time position that requires a strong ability to communicate effectively with customers and provide personalized solutions to their needs. If you're a motivated and detail-oriented individual who enjoys working in a dynamic environment, we encourage you to apply.



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