Work-from-Home Customer Service Representative
2 weeks ago
We're a leading provider of customer contact management services, committed to delivering exceptional experiences for our clients and their customers.
Job OverviewThis is an exciting opportunity to join our team as a work-from-home customer service representative. You'll play a key role in ensuring our clients' customers receive top-notch support and service.
Responsibilities:- Respond to customer inquiries via phone, email, or chat
- Provide product information and resolve issues efficiently
- Upsell and cross-sell products and services where applicable
- Maintain accurate records of customer interactions
- High school diploma or equivalent required; degree preferred
- 1+ year of customer-facing experience in a call center or similar environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment with minimal supervision
- Competitive salary: $45,000 - $55,000 per annum (based on location)
- Ongoing training and development opportunities
- Flexible work-from-home schedule with set hours
- Paid time off and holidays
- Medical, dental, and vision insurance options
This is a full-time position that requires a strong ability to communicate effectively with customers and provide personalized solutions to their needs. If you're a motivated and detail-oriented individual who enjoys working in a dynamic environment, we encourage you to apply.
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