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Operations DirectorFour Points

1 month ago

Edmonton, Alberta, Canada Pomeroy Lodging LP Full time
Job Description

As a key member of the Pomeroy Lodging LP team, you will play a pivotal role in ensuring seamless guest experiences throughout our hotel. As the Maintenance Manager, your primary objective is to mentor and lead your team to deliver exceptional results, thereby exceeding guest expectations.

Key Responsibilities

  • Mentor and train team members to create memorable guest experiences through proactive maintenance and repair efforts.
  • Cultivate a culture of excellence by investigating all maintenance requests promptly, preventing minor issues from escalating into major problems.
  • Develop and implement schedules that meet peak demand periods while managing labor costs within budgeted parameters.
  • Execute assigned tasks with high efficiency, timeliness, and quality, minimizing the need for follow-up.
  • Support recruitment efforts by maintaining a positive work environment that attracts and retains top talent.

Requirements and Qualifications

  • Possess advanced knowledge of HVAC, electrical, plumbing, and carpentry concepts.
  • Previous experience in hotel maintenance or a related field is an asset.
  • Demonstrate proficiency in mathematical calculations and problem-solving.
  • Prior leadership experience is desirable.

Working Conditions

This role may require working long hours, including weekends, to meet business demands or deadlines. The fast-paced environment demands continuous physical movement and the ability to manage multiple tasks simultaneously. This position involves independent work and requires the capacity to lift up to 75 pounds.