Retail Operations Manager

3 days ago


Edmonton, Alberta, Canada Columbia Sportswear Company Full time
Job Overview
Columbia Sportswear Company is seeking an experienced Retail Operations Manager to join our team. In this role, you will be responsible for leading store operations and ensuring a positive consumer shopping experience.

About the Position
The Retail Operations Manager plays a critical role in driving store sales, improving service, and increasing profitability. You will support the Store Manager in creating an environment focused on inclusion, teamwork, customer service, and productivity by being a positive role model and leader.

Key Responsibilities
  • Provide leadership and direction to a diverse staff of supervisors and associates on day-to-day operations to ensure staff performance and operational standards are met.
  • Create a positive consumer shopping experience.
  • Assists the Store Manager with interviewing, hiring, and onboarding new team members, as necessary.
  • Supports ongoing team member growth and development.
  • Participates in the development and implementation of action plans to address opportunities relating to sales, store operations, safety, and employee productivity and performance.
  • Creates weekly store schedules and supports the Store Manager in achieving labor and operating expense targets.
  • Maintains appropriate inventory levels and accuracy through effective receiving, processing, salesfloor replenishment, stockroom organization, and shrink controls.

Requirements
No specific education required (High School Diploma or GED preferred).
5+ years of experience in position or specialization. Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools. Ability to use judgment to identify and resolve day-to-day technical and operational problems. Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

Salary and Benefits
We estimate the salary range for this position to be between $65,000-$80,000 per year, depending on qualifications and location. Columbia Sportswear Company offers a comprehensive benefits package including medical, dental, vision, life insurance, and disability coverage. We also provide an Employee Assistance Program (EAP) which offers free wellness benefits and confidential 24/7/365 counseling services.

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