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Payment Services Coordinator

2 months ago

Toronto, Ontario, Canada State Street Full time

About the Role

We are seeking a highly skilled and detail-oriented Payment Services Coordinator to join our team at State Street. As a key member of our Global Transactions, Controls and Banking team, you will play a critical role in ensuring the timely and accurate settlement/payment of funds on assigned branch accounts.

Key Responsibilities

  • Monitor and process all activity in MTS, BESS, Rightfax, Holding File and IBS MT queues accurately, timely and by agent bank deadlines.
  • Ensure all assigned queues are cleared to meet established deadlines.
  • Ensure full understanding and adherence to corporate risk policy and standard operating procedures.
  • Make suggestions for workflow and process improvements to the benefit of State Street and our clients.
  • Identify and proactively escalate any potential trend of corrections in a timely manner.
  • Ensure errors are minimized; SSBT's exposure to financial loss is minimized, and provide process improvement ideas.
  • Interact constructively with clients, peers and management, participating in staff meetings.
  • Report any suspicious transactions to Team Leaders or Senior Officers within Payment Services.
  • Support the effective functioning of the department and the transition of workflow between different Geographical locations.
  • Perform other duties as specified by Management.

Requirements

  • Knowledge in Cash Payment / Treasury Operations.
  • Knowledge in SWIFT message format.
  • Understanding of information technology and payment systems including MS office, SWIFT, RTGS and CLS.
  • Good interpersonal, organizational, communications and time management skills.
  • Detail oriented and ability to meet deadlines.
  • Good command of both written and spoken English.

Education & Preferred Qualifications

  • Degree holder in business studies is preferred but candidate with diploma or some relevant experience in the industry would be considered.
  • Minimum of 1 year relevant experience.