Customer Service Representative
4 weeks ago
Job Description
Canada Post is seeking a highly motivated and customer-focused individual to join our team as a Post Office Assistant - Term. As a key member of our team, you will provide exceptional counter services to our customers, utilizing a customer-focused approach to meet their needs.
Key Responsibilities
- Sell postal products and services to the business community and public
- Sort, distribute, and process mail into appropriate classifications
- Provide customers with information and forms
- Address delivery and service difficulties to resolve problems thoroughly and quickly
Qualifications
- High school or provincial equivalency and/or experience in business administration
- Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
- Understanding of general or post office accounting systems
- Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail, and stand for extended periods of time
- Flexibility to be available for temporary, on-call work
Additional Requirements
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.
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