IT Service Delivery Expert
1 week ago
Key Responsibilities
The Service Analyst will be responsible for:
- Operational Activities:
- - Conducting monitoring activities, including proactive and reactive monitoring.
- - Managing case queues, responding to customer inquiries, and resolving issues in a timely manner.
- - Collaborating with internal teams to resolve complex issues and improve service delivery.
Skills and Qualifications
To excel in this role, you will need:
- Technical Expertise:
- - Experience with monitoring and ITSM tools, including Datadog and ITIL v4.
- - Knowledge of API development, user authentication, applications operations, scripting, and automation.
Certifications
The ideal candidate will possess:
- Certifications:
- - ITIL 4 Foundations certification.
Benefits
We offer a competitive compensation package, including benefits and opportunities for career growth and development.
],-
Service Delivery Expert
2 days ago
Halifax, Nova Scotia, Canada NTT DATA, Inc. Full timeWe are looking for an experienced Service Delivery Expert to join our team at NTT DATA, Inc. This role is responsible for performing tasks in daily operations with a focus on Monitoring, Case Management, and Knowledge Management. The Service Delivery Expert conducts operational activities based on product-specific training and technical expertise.Key...
-
Client Delivery Expert
5 days ago
Halifax, Nova Scotia, Canada Cognizant Full timeWe are looking for a seasoned Client Delivery Expert to join our Halifax team. As a key member of our Digital Engineering practice, you will be responsible for developing and executing delivery strategies that meet or exceed customer expectations.Your Key Responsibilities:Develop and maintain strong relationships with key clients, understanding their needs,...
-
Design Delivery Expert
16 hours ago
Halifax, Nova Scotia, Canada Stantec Consulting International Ltd. Full timeJob DescriptionWe are looking for a highly skilled BIM Manager to join our team at Stantec Consulting International Ltd. As a key member of our Digital Practice, you will be responsible for developing and implementing BIM best practices across our business.Main ResponsibilitiesInfluence, implement, and support interdisciplinary standards and process...
-
Sales and Service Expert
6 days ago
Halifax, Nova Scotia, Canada Halifax Regional Municipality Full timeAs a Sales and Service Expert with Halifax Regional Municipality, you will play a key role in processing customer orders efficiently and accurately. Your strong customer service skills and ability to effectively connect with clients will make all the difference in ensuring high levels of customer satisfaction.The Inside Sales Specialist will be responsible...
-
Service Delivery Expert
5 days ago
Halifax, Nova Scotia, Canada NTT DATA, Inc. Full timeThe Service Analyst will be responsible for performing technical tasks in daily operations with a focus on Monitoring, Case Management, and Knowledge Management.Responsibilities:Perform proactive monitoring checks (availability testing, usability checks, system status, failures, exceptions, end-to-end transaction details) according to agreed monitoring...
-
Naval Ship Design Delivery Expert
6 days ago
Halifax, Nova Scotia, Canada Belcan Corporation Full timeJob DescriptionWe are seeking an experienced Naval Ship Design Delivery Expert to join our team at Belcan Corporation. The successful candidate will be responsible for leading a team of engineers in delivering detail design activities across various programs.The ideal candidate will have a strong background in mechanical engineering, with experience in...
-
Head of IT Service Delivery
1 week ago
Halifax, Nova Scotia, Canada ExecThread Full timeWe are seeking a Head of IT Service Delivery to join our team at ExecThread. In this role, you will be responsible for delivering high-quality IT services to our customers.You will work closely with our operating company leaders and their IT teams to understand their needs and develop effective IT solutions. You will also be responsible for managing the...
-
Construction Delivery Expert
15 hours ago
Halifax, Nova Scotia, Canada Colliers International Full timeWe are seeking a highly skilled and experienced Senior Project Manager to lead our capital project delivery teams. As a trusted advisor to our clients, you will be responsible for developing and executing project strategies that meet client objectives and success criteria.ResponsibilitiesThe successful candidate will be responsible for:Developing and...
-
Service Delivery Analyst
7 days ago
Halifax, Nova Scotia, Canada NTT DATA, Inc. Full timeWelcome to NTT DATA, Inc.! We are currently seeking an experienced Service Delivery Analyst to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our IT services.The successful candidate will have experience in customer service and support functions, with a strong understanding of IT Operations,...
-
Project Delivery Expert
3 days ago
Halifax, Nova Scotia, Canada ASMBL Full timeAbout UsTransformative Tech Solutions for Enterprise ClientsAt ASMBL, we specialize in developing innovative tech solutions that cater to the needs of enterprise-level businesses. Our team's expertise lies in utilizing resources efficiently, allowing our clients to focus on their core mission.We're driven by the potential to create technology that can change...
-
Service Delivery Associate
15 hours ago
Halifax, Nova Scotia, Canada Borcherdt Concrete Products Limited Full timeResponsibilitiesProcess sales orders and quotes accurately and efficientlyTake orders in a professional and friendly manner, addressing customer inquiries and concernsCoordinate delivery times and schedules with customers and dispatch teamsWe're seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative....
-
Regional Service Delivery Manager
1 day ago
Halifax, Nova Scotia, Canada ImageFIRST Healthcare Laundry Specialists Full timeAs a District Service Manager at ImageFIRST Healthcare Laundry Specialists, you will play a critical role in ensuring the delivery of exceptional service to our healthcare clients. Our commitment to providing top-notch service has earned us one of the highest customer retention rates in the industry – 97%.About UsWe were founded in 1967 and have since...
-
Delivery Service Representative
19 hours ago
Halifax, Nova Scotia, Canada UniFirst Corporation Full timeJob DescriptionAs a Route Service Representative at UniFirst Corporation, you will play a critical role in delivering exceptional customer service and building strong relationships with clients. Your primary responsibility will be to service your own route and customer base, with the freedom to run your route like it's your own business.Why Choose...
-
Pharmacy Manager
1 week ago
Halifax, Nova Scotia, Canada Nova Scotia Health Authority Full timeAbout the RoleThis is an exciting opportunity to join Nova Scotia Health's Pharmacy Department as a Pharmacy Manager - Operations. As a key member of the Department's Leadership Team, you will be responsible for ensuring the safe and effective delivery of drug distribution services.ResponsibilitiesCollaborate with other department leaders to develop and...
-
Halifax Onsite Delivery Manager
2 weeks ago
Halifax, Nova Scotia, Canada Cognizant Full timeAs a Halifax Onsite Delivery Manager, you will make an impact by fostering an inclusive and encouraging environment that motivates our growing Halifax team to succeed. You'll manage delivery operations across multiple service lines for a key client, ensuring exceptional, collaborative outcomes. By combining technical expertise, strategic insights, and...
-
Banking Services Expert
3 days ago
Halifax, Nova Scotia, Canada Scotiabank Full timeRole OverviewAs an essential member of the Canadian Banking Branch network, we focus on providing exceptional service throughout the customer's journey by taking a proactive approach to discovering customer needs, listening to understand what they are asking for, educating customers, providing relevant insights and expert advice, building comprehensive plans...
-
Halifax Onsite Delivery Manager
4 weeks ago
Halifax, Nova Scotia, Canada Cognizant Full timeAs a Halifax Onsite Delivery Manager, you will make an impact by fostering an inclusive and encouraging environment that motivates our growing Halifax team to succeed. You'll manage delivery operations across multiple service lines for a key client, ensuring exceptional, collaborative outcomes. By combining technical expertise, strategic insights, and...
-
Healthcare Service Delivery Manager
1 day ago
Halifax, Nova Scotia, Canada Nova Scotia Health Authority Full timeAbout Nova Scotia Health AuthorityNova Scotia Health is the largest provider of health services in Nova Scotia, with specialized services offered to clients throughout Atlantic Canada.We are on a mission to achieve excellence in health, healing, and learning through working together. Our passionate team provides a variety of high-quality inpatient and...
-
Aspiring Financial Services Expert
3 days ago
Halifax, Nova Scotia, Canada Old Mutual Full timeAt Old Mutual, we believe in the power of financial advice to transform lives. As an Aspiring Financial Services Expert, you will play a critical role in empowering individuals and families to achieve their long-term goals.About Our TeamWe are a diverse group of professionals who share a passion for delivering exceptional customer service and providing...
-
Service Technician
1 week ago
Halifax, Nova Scotia, Canada HERITAGE SERVICE GROUP CANADA Full time11-Sep-2023 to 11-Oct-2023 (PST) Halifax, NS, CAN 25-45 per hour Hourly Full Time An excellent extended health care benefits package is provided Atlantic Equipment ServicesService Technician (Gas Fitter)Who we are:Atlantic Equipment Services, a division of Heritage Food Service Group of Canada, is Nova Scotia's largest factory-authorized Parts and Service...