Chocolate Ambassador Retail Sales Associate
1 day ago
We are seeking a highly motivated and customer-focused Key Holder to join our retail team at the May Fair Shopping Centre in Victoria, BC.
Key Responsibilities- Provide exceptional customer service, ensuring high levels of satisfaction through excellent service and product knowledge.
- Assess customers' needs and provide assistance and information on product features, driving sales and increasing customer loyalty.
- Welcome customers to the store, answer their questions, and go the extra mile to drive sales and achieve sales targets.
- Remain knowledgeable on products offered, discuss available options, and cross-sell products to increase average transaction value.
- Handle returns of merchandise, comply with inventory control procedures, and maintain visual merchandising standards.
- Act as a brand ambassador for Lindt & Sprüngli (Canada), promoting our high-quality products and building trusted relationships with customers.
- Proven work experience as a Retail Sales associate, Sales representative, or similar role.
- Basic understanding of customer service practices and sales principles, track record of achieving sales targets.
- Familiarity with POS transactions, inventory procedures, and solid communication and interpersonal skills.
- A friendly and energetic personality, ability to perform under pressure, and address complaints in a timely manner.
- Availability to work flexible shifts, high school diploma, and a passion for chocolate.
$19/hour, approximately $38,000 - $45,000 per year based on 25-30 hours of work per week. We offer a comprehensive benefits package, including competitive wages, opportunities for career growth, and a fun and dynamic work environment.
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Retail Sales Associate
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