Customer Service Ambassador for Lindt Chocolate Shops

2 days ago


Victoria, British Columbia, Canada Lindt & Sprüngli (Canada) Full time

At Lindt & Sprüngli (Canada), we are seeking a skilled Customer Service Ambassador to join our retail team at the May Fair Shopping Centre in Victoria, BC.

Key Responsibilities:

  • To provide exceptional customer service and ensure high levels of satisfaction through excellent service
  • To assess customers' needs and provide assistance and information on product features
  • To welcome customers to the store and answer their questions
  • To go the extra mile to drive sales and remain knowledgeable on products offered
  • To cross-sell products and handle returns of merchandise
  • To build trusted relationships with customers and comply with inventory control procedures and visual merchandising standards
  • To act as a brand ambassador for our products and achieve sales targets and goals
  • To perform opening and closing procedures, support cash handling, and assist with corporate gifting

Qualifications:

  • Proven work experience as a Retail Sales associate or Sales representative
  • BASIC understanding of customer service practices and sales principles
  • A track record of achieving sales targets and hands-on experience with POS transactions
  • Familiarity with inventory procedures and solid communication and interpersonal skills
  • A friendly and energetic personality with a customer service focus and ability to perform under pressure

Working Conditions:

The selected candidate will have the opportunity to work flexible shifts and be part of a dynamic team that strives to provide an exceptional consumer experience. If you are passionate about chocolate and committed to delivering outstanding customer service, we encourage you to apply.

Salary: $19/hour. Availability: Open availability (25-30 hours/week).



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