Customer Service Ambassador for Lindt Chocolate Shops
2 days ago
At Lindt & Sprüngli (Canada), we are seeking a skilled Customer Service Ambassador to join our retail team at the May Fair Shopping Centre in Victoria, BC.
Key Responsibilities:
- To provide exceptional customer service and ensure high levels of satisfaction through excellent service
- To assess customers' needs and provide assistance and information on product features
- To welcome customers to the store and answer their questions
- To go the extra mile to drive sales and remain knowledgeable on products offered
- To cross-sell products and handle returns of merchandise
- To build trusted relationships with customers and comply with inventory control procedures and visual merchandising standards
- To act as a brand ambassador for our products and achieve sales targets and goals
- To perform opening and closing procedures, support cash handling, and assist with corporate gifting
Qualifications:
- Proven work experience as a Retail Sales associate or Sales representative
- BASIC understanding of customer service practices and sales principles
- A track record of achieving sales targets and hands-on experience with POS transactions
- Familiarity with inventory procedures and solid communication and interpersonal skills
- A friendly and energetic personality with a customer service focus and ability to perform under pressure
Working Conditions:
The selected candidate will have the opportunity to work flexible shifts and be part of a dynamic team that strives to provide an exceptional consumer experience. If you are passionate about chocolate and committed to delivering outstanding customer service, we encourage you to apply.
Salary: $19/hour. Availability: Open availability (25-30 hours/week).
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