Highly Skilled Operations Specialist

2 weeks ago


Mississauga, Ontario, Canada Royal Bank of Canada> Full time

Company Overview

Royal Bank of Canada is a leading financial institution dedicated to delivering exceptional service and innovative solutions to our clients.

Salary

The salary for this position is estimated to be between $60,000 to $80,000 per year, depending on experience.

Job Description

This highly skilled operations specialist will play a crucial role in ensuring the smooth operation of our customer service delivery. Key responsibilities include:

  • Providing day-to-day customer service support via phone, email, and chat
  • Escalating unresolved issues or significant breaches of Service Level Agreements (SLAs)
  • Providing technical and business process expertise for GSI system processing, problem identification, and resolution

Required Skills and Qualifications

To succeed in this role, you will need:

  • Superior knowledge of Excel and Word
  • Strong decision-making, analytical, and problem-solving skills
  • Well-developed conflict resolution skills
  • Capability of delivering information to partners, management, and staff
  • Demonstrated change management and collaboration capabilities
  • Multitasking skills

Benefits

We offer a comprehensive benefits package that includes:

  • Competitive pay and high-earning potential
  • All the tools, training, and team support you need to grow your career
  • Flexible work/life balance options
  • Sophisticated RBCI software tools to boost your productivity

Others

Please note that this is a 12-month contract position. If you are a motivated and detail-oriented individual looking for a challenging opportunity, we encourage you to apply.



  • Mississauga, Ontario, Canada CB Canada Full time

    CB Canada is seeking a highly skilled IT support specialist to join our team in Mississauga, ON.This full-time position offers a competitive salary of $85,000 - $105,000 per year and a hybrid work arrangement.Job DescriptionAs an Application Support Senior Analyst at CB Canada, you will be responsible for providing technical and business support for users of...


  • Mississauga, Ontario, Canada SQ Constructions Full time

    SQ Constructions is seeking a highly skilled installation specialist to join our team. As an installer, you will be responsible for ensuring the successful completion of various installation projects.Job Description:The ideal candidate will have experience in kitchen cupboard and vanity installation, with a strong attention to detail and ability to work...


  • Mississauga, Ontario, Canada Accountants, Bookkeepers & Computers International Inc Full time

    Company OverviewWe are Accountants, Bookkeepers & Computers International Inc, a dynamic organization seeking an experienced and highly skilled administrative support specialist to join our team.


  • Mississauga, Ontario, Canada Hansentek Full time

    We are seeking a highly skilled electronics specialist to join our team at Hansentek. In this role, you will be responsible for inspecting products to determine the requirements for repair and diagnosing circuit, component, and equipment faults.About UsHansentek is a leading provider of electronic services and solutions. We are committed to delivering...


  • Mississauga, Ontario, Canada Allan & CO. Auto Repair and Body Works Full time

    We are seeking a highly skilled Automotive Repair Specialist to join our team at Allan & CO. Auto Repair and Body Works.About the JobThis is a permanent position with an estimated salary of $60,000 - $80,000 per year, depending on experience.The successful candidate will have 2-3 years of experience in automotive repair and maintenance services, with a...


  • Mississauga, Ontario, Canada Ignite Talent Solutions Full time

    At Ignite Talent Solutions, we're looking for a seasoned Family Law Specialist to join our team in Mississauga. With 4+ years of experience in family law and a passion for delivering exceptional client service, you'll be an asset to our growing family group.About the RoleWe're seeking a highly skilled professional with a proven track record in family law...


  • Mississauga, Ontario, Canada VERIFIED NEXT PAYMENTSOLUTION Full time

    We are seeking a highly skilled Administrative Support Specialist to join our team at Verified Next Payment Solution. This is an exciting opportunity for an organized and detail-oriented individual who enjoys working in a fast-paced environment.The successful candidate will be responsible for arranging and coordinating seminars, conferences, and other...


  • Mississauga, Ontario, Canada ITS Full time

    About the RoleWe are seeking a highly skilled electronics specialist to join our team at ITS. In this role, you will be responsible for inspecting and repairing electronic equipment, diagnosing faults, and calibrating products using hand tools.Key ResponsibilitiesInspect and repair electronic equipment and assembliesDetect and diagnose circuit, component,...


  • Mississauga, Ontario, Canada Lycopodium Limited Full time

    About Lycopodium LimitedLycopodium Limited is a professional engineering and project delivery company with global presence, serving the resources, infrastructure, and industrial processes sectors. With offices across Australia, Canada, Peru, Africa, and the Philippines, we deliver high-quality services to clients worldwide.Job SummaryWe are seeking a highly...


  • Mississauga, Ontario, Canada Zortech Solutions Inc. Full time

    About the RoleWe are seeking a highly skilled Business Systems Specialist to join our team at Zortech Solutions Inc. The ideal candidate will have a strong background in designing, developing, and implementing business solutions using information systems.Job DescriptionThe successful candidate will be responsible for:Conferencing with clients to identify...


  • Mississauga, Ontario, Canada Galaxy Security Full time

    We are seeking a Highly Skilled Electronics Maintenance Specialist to join our team at Galaxy Security. This is a permanent position, working 30-40 hours per week.The ideal candidate will have a college/CEGEP education and at least 7 months of experience in the field or equivalent. In this role, you will be responsible for inspecting electronic equipment and...


  • Mississauga, Ontario, Canada Flynn Group of Companies Full time

    Flynn Group of Companies, a leading trade contractor in North America, is seeking an experienced Highly Skilled Enterprise Software Specialist to join their team.With its headquarters in Mississauga, this company works on virtually every aspect of a building's outer layer, including Roofing, Glazing, Waterproofing, and Architectural Metals.The ideal...


  • Mississauga, Ontario, Canada Troy Life & Fire Safety Full time

    Troy Life & Fire Safety Ltd, a reputable company in the industry, offers an exciting opportunity for a Highly Skilled Security Systems Installation and Support Specialist. This role involves performing installation, programming, commissioning, troubleshooting, repair, and inspection functions on various security systems, including video surveillance, access...


  • Mississauga, Ontario, Canada Randstad Canada Full time

    Company OverviewRandstad Canada is a premier provider of comprehensive printing solutions, delivering a wide range of services that transform creative concepts into reality using advanced technologies and market expertise. With a focus on digital printing, wide format printing, and commercial offset, they are currently looking for a skilled and dedicated...


  • Mississauga, Ontario, Canada goeasy Ltd. Full time

    At goeasy Ltd., we are looking for a highly skilled professional to join our team as a Payment Servicing Specialist. This is a permanent, full-time position with competitive benefits and opportunities for growth.About the RoleWe offer an estimated salary range of $55,000 - $65,000 per year, depending on experience. In this role, you will be responsible for...


  • Mississauga, Ontario, Canada SQ Constructions Full time

    Job Summary: SQ Constructions is seeking a highly skilled and experienced kitchen installer and renovation specialist to join our team.About the Role:We are looking for an individual who possesses exceptional installation skills, attention to detail, and the ability to work efficiently in a fast-paced environment.Key Responsibilities:Determine layouts and...


  • Mississauga, Ontario, Canada CANWAY INTERNATIONAL Full time

    Job DescriptionWe are seeking a highly skilled Electronic Equipment Repair Specialist to join our team at Canway International.Company OverviewCANWAY INTERNATIONAL is a leading provider of electronic equipment repair services. Our team of experts is dedicated to delivering high-quality solutions that meet the needs of our clients.SalaryThe estimated annual...


  • Mississauga, Ontario, Canada AtkinsRéalis Full time

    Job SummaryAtkinsRéalis is seeking a highly skilled CAD designer to support engineering roles for nuclear projects in major areas, such as new builds in the province of Ontario, international new builds, refurbishment, and continuous plant operation support modifications for nuclear power plants.About the RoleThis position requires working on fast-paced,...


  • Mississauga, Ontario, Canada KAL-POLYMERS Full time

    We are seeking a highly skilled administrative professional to join our team at KAL-POLYMERS. In this role, you will be responsible for providing administrative support to our team members and ensuring the smooth operation of our office.About the RoleThis is a permanent position with a competitive salary range of $45,000 - $60,000 per year, depending on...


  • Mississauga, Ontario, Canada Robert Bosch Group Full time

    Job SummaryThis Senior Financial Analyst role at Freud/Diablo Tools, part of the Bosch Power Tools Group, offers a unique opportunity to contribute to the company's financial success. Based in Mississauga, Ontario, Canada, this position is responsible for providing business support, leadership, and stewardship to sales and management.Key...