Conseiller Service Clientèle ABB

1 day ago


Québec, Quebec, Canada ABB Full time
Description du poste

L'équipe de service clientèle d'ABB recherche un conseiller service clientèle pour rejoindre son équipe multidisciplinaire basée à Québec. Le rôle consiste à fournir des conseils et une assistance aux clients dans le cadre du service après-vente.

Rôle et responsabilités
  • Fournir des conseils et une assistance aux clients par téléphone, courrier électronique ou visioconférence;
  • Effectuer ses tâches en respectant les normes établies, les directives, les processus de travail, les politiques et les procédures en place;
  • Prêter assistance aux activités de service clients liés à la ligne de produits ICOS (Sensi +);
  • Assurer un niveau élevé de satisfaction de la clientèle;
  • Participer à atteindre et dépasser les cibles de vente du département de service;
Compétences et qualifications requises
  • Diplôme en génie physique ou génie métallurgique ou autres disciplines connexes;
  • Connaissance de l'analyse métallographique est un atout;
  • 2 années d'expérience pertinentes en service à la clientèle;
  • Excellente connaissance de l'anglais et du français (écrit et parlé);
  • Habiletés en matière de communication, souci de la satisfaction de la clientèle, souci de l'ordre et de la qualité;
Salaires et avantages

L'offre de salaire pour ce poste est de 65 000 $ par an, avec possibilité de progression en fonction des performances. De plus, vous bénéficierez d'un régime de retraite, d'assurance maladie et d'une formation continue pour vous aider à développer vos compétences et à atteindre vos objectifs professionnels.

À propos de nous

Nous sommes fiers de faire partie de l'équipe ABB, une entreprise leader dans la fabrication d'instruments intelligents et d'analyses. Nous sommes engagés à offrir un environnement de travail bienveillant où chacun se sent valorisé, respecté, inclus et soutenu. Nous nous engageons également à veiller à ce que toutes les politiques et pratiques respectent le Programme d'équité en matière d'emploi.



  • Québec, Quebec, Canada ABB Full time

    About the Role:We are seeking a skilled Customer Service Technician to join our team at ABB. As a key member of our service department, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide assistance to customers via telephone and email as part of our after-sales service.Carry out duties...


  • Québec, Quebec, Canada ABB Full time

    Job OverviewAt ABB, we are dedicated to addressing global challenges by providing exceptional customer service. Our team is seeking a skilled Customer Service Technician to join our ranks. As a key member of our service team, you will be responsible for providing assistance to customers by telephone and email, ensuring a high level of customer...


  • Québec, Quebec, Canada ABB Full time

    Job SummaryWe are seeking a highly skilled Analytical Field Service Professional to join our team at ABB. As a key member of our Measurement & Analytics division, you will be responsible for performing complex field service operations, preventative maintenance, and troubleshooting of ABB supplied analytical equipment.About the RoleThis is a challenging...


  • Québec, Quebec, Canada ABB Full time

    A rewarding opportunity awaits an experienced Field Service Engineer to join our esteemed team at ABB. With a strong foundation in analytical instrumentation and a passion for delivering exceptional customer service, you will play a vital role in ensuring the smooth operation of our customers' refining processes.About the RoleThis challenging position...


  • Québec, Quebec, Canada ABB Full time

    Job Summary:">Award-winning ABB, a leading manufacturer of smart instrumentation and analyzers, seeks a skilled Customer Service Technician to join its esteemed team in Quebec City. This dynamic role offers a unique blend of technical expertise, excellent communication skills, and customer-centric focus.">About the Role:">This exciting opportunity involves...


  • Québec, Quebec, Canada ABB Schweiz AG Full time

    International Service Engineer - SpectroscopyAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.This position reports toService...


  • Québec, Quebec, Canada ABB Full time

    About the Role:The Facility and Maintenance Manager will oversee the management and coordination of operating expenses, including repair and maintenance services, cleaning services, security services, utility expenses, energy costs, and maintenance of common areas. This position requires strong organizational and leadership skills to ensure the team operates...


  • Québec, Quebec, Canada ABB Full time

    Company Overview:At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Job Summary:We are seeking an Inside Sales Development Specialist to...


  • Québec, Quebec, Canada ABB Full time

    At ABB, we are dedicated to empowering our customers with innovative solutions. As a Sales Relationship Manager, you will play a vital role in building enduring customer relationships through exceptional service.Job OverviewThis is an exciting opportunity to join our team and contribute to the success of our customers. Reporting to the Inside Sales Manager,...


  • Québec, Quebec, Canada ABB Full time

    At ABB, we're seeking a highly skilled Senior Field Service Engineer/Technologist to join our team in Power Protection. In this role, you will provide technical and business leadership to support our customers' power delivery needs.About the RoleThe Senior Field Service Engineer/Technologist will be responsible for planning, leading, and executing power...


  • Québec, Quebec, Canada ABB Full time

    Description du posteNous recherchons un Spécialiste en service clientèle ICOS pour rejoindre notre équipe à Québec, au Canada. Dans ce rôle, vous serez chargé de fournir une assistance exceptionnelle aux clients par téléphone et par courriel.Compétences requisesDiplôme d'études collégiales (DEC) en génie physique ou métallurgique ou autres...


  • Québec, Quebec, Canada ABB Full time

    About the RoleWe are seeking an experienced Senior Sales Professional - Measurement Solutions to join our team at ABB Canada. This is a challenging and rewarding opportunity for individuals with a strong background in sales and a passion for delivering exceptional customer service.


  • Québec, Quebec, Canada ABB Full time

    A challenging opportunity has emerged within ABB's Measurement & Analytics division, where you can leverage your expertise to drive digital transformation in the industrial and energy sectors. As a Digital Solutions Lead, you will play a pivotal role in managing analytical product application projects, fostering strong relationships with customers, and...


  • Québec, Quebec, Canada ABB Full time

    At ABB, we are dedicated to empowering our customers with sustainable solutions. As an Electrical Service Leader for Power Protection Solutions, you will play a vital role in delivering exceptional service and technical expertise to support customer power delivery needs.Job Summary: We are seeking a highly skilled and experienced Electrical Service Leader to...


  • Québec, Quebec, Canada ABB Full time

    About the RoleWe are seeking a skilled Customer Service Specialist to join our team in Quebec. As a key member of our service department, you will be responsible for providing exceptional customer support and ensuring seamless interactions with our clients.Job DescriptionIn this role, you will be working closely with customers to resolve queries and issues...


  • Québec, Quebec, Canada ABB Full time

    At ABB, we empower individuals to create sustainable solutions by addressing global challenges. Our core values of care, courage, curiosity, and collaboration drive our commitment to diversity, inclusion, and equal opportunities.Job OverviewThis role offers a unique opportunity to provide technical and business leadership to support customer power delivery...


  • Québec, Quebec, Canada ABB Full time

    Job SummaryWe are seeking a highly skilled Power Protection Engineer/Technologist to provide technical and business leadership in supporting customers' power delivery needs.About the RoleThe successful candidate will have a high level of technical and mechanical expertise regarding Power Protection products, excellent planning, leading, and executing power...


  • Québec, Quebec, Canada Les Emballages Carrousel Inc Full time

    À propos de nousL'expérience et l'excellence vous attirent?C'est le cas pour Emballages Carrousel Inc, leader en solutions d'emballage au Québec depuis plus de 50 ans. Nous sommes à la recherche d'un conseiller senior de clientèle qui partagera notre passion pour la qualité et la satisfaction client.Mission du posteRépondre aux besoins des clients...


  • Québec, Quebec, Canada Canadian Linen Quebec Linge Full time

    L'entreprise Québécoise Québec Linge, spécialisée dans les services de location d'uniformes et fournitures de linge, cherche un conseiller en service à la clientèle dynamique pour rejoindre son équipe.Mission du PosteL'objectif principal est de fournir un excellent service aux clients, garantissant une expérience positive et efficace...


  • Québec, Quebec, Canada Randstad Canada Full time

    OverVIEWRandstad Canada s'engage dans des projets de traitement de l'eau dynamiques, et nous sommes à la recherche d'un Conseiller administratif au service à la clientèle. Cette offre vous offrira une stabilité à long terme, un environnement favorable à l'équilibre personnel et professionnel, ainsi que divers avantages compétitifs.SALAIRELe salaire...