Customer Service Professional
2 weeks ago
Job Summary:
">Award-winning ABB, a leading manufacturer of smart instrumentation and analyzers, seeks a skilled Customer Service Technician to join its esteemed team in Quebec City. This dynamic role offers a unique blend of technical expertise, excellent communication skills, and customer-centric focus.
">About the Role:
">This exciting opportunity involves providing top-notch assistance to customers through various channels, including phone and email. As a key member of our Service Department, you will be responsible for delivering exceptional service, meeting sales targets, and participating in cross-functional initiatives. Your ability to communicate effectively with customers, both locally and internationally, is crucial to your success in this position.
">Key Responsibilities:
">- ">
- Provide expert support to customers via phone and email, ensuring timely resolution of their queries and issues.">
- Maintain a high level of customer satisfaction by offering tailored solutions and following up on concerns.">
- Collaborate with colleagues to achieve Service Department sales targets and contribute to business growth.">
- Promote and deliver customer training programs to enhance product knowledge and overall customer experience.">
- Develop and maintain strong relationships with customers, suppliers, and internal stakeholders to drive business success.">
- Participate in continuous improvement initiatives to refine processes and improve service delivery.">
Requirements:
">To excel in this role, you will need:
">- ">
- A degree in Engineering Physics or Metallurgical Engineering, or a related field.">
- At least 2 years of relevant customer service experience, preferably in a technical or analytical environment.">
- Excellent written and verbal communication skills in English and French, with proficiency in both languages being essential.">
- Strong problem-solving skills, adaptability, and a commitment to customer satisfaction.">
- The ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.">
Benefits and Perks:
">As an ABB employee, you will enjoy a comprehensive benefits package, including:
">- ">
- A competitive salary range of $60,000 - $80,000 per year, depending on experience.">
- Retirement plan and accident insurance.">
- Healthcare plan and wellbeing program.">
- Ongoing training and development opportunities to enhance your skills and career prospects.">
About Us:
">ABB's Measurement & Analytics division is dedicated to empowering industrial and energy customers to operate more efficiently and profitably. With thousands of experts worldwide and cutting-edge digital technology, we strive to make measurement easy and accessible.
">We are committed to creating a diverse, inclusive, and supportive workplace where everyone feels valued, respected, and empowered to succeed.
">Join us in shaping the future of measurement and analytics, and discover a rewarding career that combines technical excellence with customer-focused passion.
-
Customer Service Professional
4 weeks ago
Québec, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeWe are seeking a talented Customer Service Professional to join our team at The Toronto-Dominion Bank (Canada). As a Customer Experience Associate, you will be responsible for delivering exceptional customer experiences and ensuring that customers receive the best possible service.In this role, you will have the opportunity to work in a fast-paced...
-
Customer Service Professional
1 month ago
Québec, Quebec, Canada Randstad Full timeCustomer Service OpportunityThis role is ideal for individuals seeking a career in customer service. Work for a leading fashion and home decor company in Quebec City and enjoy a dynamic work environment.Key Responsibilities:Optimize the online shopping experience for clientsProvide empathetic and patient support to customersEnhance the overall customer...
-
Aerospace Customer Service Professional
4 weeks ago
Québec, Quebec, Canada PAL Aerospace Full timeCompany OverviewPAL Airlines is a leading airline committed to providing reliable, on-time performance and exceptional customer service. Our success relies on dedicated professionals who share our values and passion for delivering outstanding travel experiences.
-
Post Office Assistant
4 weeks ago
Québec, Quebec, Canada Canada Post Full timeJob Title:Post Office Assistant - Customer Service ProfessionalAbout the Role:We are seeking an on-call Post Office Assistant to provide exceptional customer service to our customers. As a key member of our team, you will use your excellent communication skills and customer-focused approach to ensure a positive experience for all...
-
Customer Service and Sales Professional
4 weeks ago
Québec, Quebec, Canada Intact Financial Corporation Full timeAbout the RoleWe are seeking a highly skilled Customer Service and Sales Professional to join our team as an Insurance Expert. In this role, you will play a key part in providing exceptional customer service and sales support to our clients.
-
Customer Experience Professional
4 weeks ago
Québec, Quebec, Canada Scotiabank Full timeOverviewThis is an exciting opportunity to build a rewarding career with Scotiabank, a forward-thinking organization that values innovation and collaboration.SalaryThe estimated salary for this role is $60,000 - $80,000 per year, depending on experience and location.Job DescriptionIn this challenging and dynamic role, you will have the opportunity to:Become...
-
Customer Service Representative
2 months ago
Québec, Quebec, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a Service Excellence Specialist to provide exceptional service to our customers at beBee Professionals in Québec, Canada. In this role, you will handle customer inquiries, provide information about products and services, and resolve customer complaints in a timely and professional manner.Key Responsibilities:Handle customer inquiries via...
-
Customer Service Ambassador
3 months ago
Québec, Quebec, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Québec, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about...
-
Customer Service Representative
3 months ago
Québec, Quebec, Canada beBee Professionals Full time $25,000 - $35,000Job SummaryWe are seeking a friendly and reliable Cashier to manage customer transactions and ensure a positive shopping experience at beBee Professionals in Québec.Key ResponsibilitiesProcess customer purchases and handle cash, credit, and debit transactions efficiently and accurately.Provide exceptional customer service, responding to inquiries and...
-
Customer Service Representative
1 month ago
Québec, Quebec, Canada EightSix Network Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Experience Associate to join our team. As a key member of our branch network, you will play a vital role in providing exceptional service to our customers, helping them achieve their financial goals.Key Responsibilities:Process day-to-day transactions with accuracy and efficiencyNurture...
-
Customer Service Representative
2 months ago
Québec, Quebec, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Québec is looking for a Customer Service Representative to provide exceptional customer experiences. As a Cashier, you will be responsible for handling customer transactions, answering questions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...
-
Customer Service Specialist
3 months ago
Québec, Quebec, Canada beBee Professionals Full time $35,000 - $55,000We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Québec, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information.Process transactions and manage cash...
-
Customer Service Representative
4 weeks ago
Québec, Quebec, Canada Driven Brands Full timeCustomer Service Representative OpportunityWe are seeking a skilled Customer Service Representative to join our team at Driven Brands, a leading provider of auto glass repair services.About the Role:Provide excellent customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.Assist with the...
-
Customer Service Liaison
1 month ago
Québec, Quebec, Canada EightSix Network Full timeAbout the RoleAt EightSix Network, we're seeking a skilled Customer Service Liaison to join our team. As a key member of our customer-facing team, you'll be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key ResponsibilitiesProcess new orders, repeats, returns, and damagesAnswer product or warranty...
-
Customer Service Representative
1 month ago
Québec, Quebec, Canada Randstad Canada Full timeRandstad Canada is seeking a highly skilled Customer Service Agent to join our team. As a key member of our team, you will be responsible for providing top-notch customer support and service to our clients.Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and helpful information to...
-
Customer Service Ambassador
4 weeks ago
Québec, Quebec, Canada EightSix Network Full timeAbout ScotiabankScotiabank is a leading bank in the Americas. Our purpose is to help our customers, their families and their communities achieve success.Job DescriptionWe are seeking a highly motivated Customer Experience Associate to join our team. As a key member of our branch network, you will be responsible for providing exceptional customer service,...
-
Customer Service Representative
2 months ago
Québec, Quebec, Canada ABB Full timeAbout the Role:We are seeking a skilled Customer Service Technician to join our team at ABB. As a key member of our service department, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide assistance to customers via telephone and email as part of our after-sales service.Carry out duties...
-
Service Management Professional
1 month ago
Québec, Quebec, Canada IGA Full timeDiscover Your Potential as an Assistant Service Manager at IGAAre you motivated, resourceful, and eager to learn more about food?Become an Assistant Service Manager with IGA and take on new challenges every day!As a leader in our team, you will be responsible for:Providing feedback to team members for their professional development and goal...
-
Customer Service Specialist
1 month ago
Québec, Quebec, Canada EightSix Network Full timeAbout the Role:Dynamic Funds is a leading wealth management firm that offers a comprehensive range of financial solutions. We are seeking an experienced Customer Service Specialist to join our team in Montreal. The successful candidate will be responsible for providing effective customer service in response to inquiries on our products and services.Key...
-
Customer Service Ambassador
1 month ago
Québec, Quebec, Canada Randstad Canada Full timeRole SummaryRandstad Canada is seeking a highly skilled and empathetic Bilingual customer service agent to work with a top Quebec-based company. This permanent position offers a unique opportunity to enhance the online shopping experience for customers.Key Responsibilities- Respond to customer inquiries regarding purchases, order status, merchandise,...