Senior Technical Support Expert
2 weeks ago
At Finning, we are seeking a Senior Technical Support Expert to join our team in providing advanced technology solutions.
About the RoleThis is an exciting opportunity for a skilled and experienced technical support professional to work with our customers across various industries, including surveying, civil construction, mining operations, and related engineering fields.
The ideal candidate will have a strong background in technical support, with a minimum of 5 years of experience in troubleshooting and resolving complex technical issues.
Salary Range:
$80,000 - $110,000 per year, depending on location and experience.
Job Description
- Technical Support: Provide expert-level technical support to customers, resolving complex technical issues related to Trimble, Caterpillar, UAV systems, and proximity detection devices.
- Customer Training: Deliver training sessions to customers and end-users on the operation and maintenance of technology products.
- Sales Support Collaboration: Work closely with sales representatives to evaluate customer needs and develop tailored technology solutions.
- Inventory Management: Assist with the administration of assigned tooling and products.
- Internal Training: Conduct training sessions for team members to enhance their product knowledge and troubleshooting skills.
- Performance Reporting: Analyze and report on product performance, identifying trends in failures and serviceability issues.
- Field Coordination: Coordinate with colleagues to ensure efficient diagnosis and repair at customer sites.
- Expertise Maintenance: Maintain up-to-date knowledge of industry-leading products, including advanced software such as Business Center HCE and machine guidance systems.
To be successful in this role, you will need:
- A minimum of 5 years of experience in technical support, preferably in the surveying, civil construction, or mining industries.
- Strong technical expertise in Trimble Office software products, including Business Center.
- Excellent communication and problem-solving skills.
- A technical diploma or certificate in Civil Engineering or Geomatics (or relevant work experience).
We offer a competitive salary range, comprehensive benefits package, and opportunities for career growth and development.
LocationThis role is based in [location], with travel required to customer sites (approximately 30-40% of the time).
-
Senior Technical Support Specialist
2 weeks ago
Edmonton, Alberta, Canada Bisoft Consulting Services Inc. Full timeJob SummaryWe are seeking an experienced Senior Technical Support Specialist to join our team at Bisoft Consulting Services Inc. As a key member of our technical support group, you will provide top-notch assistance to our clients, ensuring their technical issues are resolved efficiently and effectively.About the RoleThis is a full-time position, working 35...
-
Senior Technical Systems Support Specialist
2 weeks ago
Edmonton, Alberta, Canada AIS WEB TECHNOLOGIES Full timeJob DescriptionWe are seeking a highly skilled Senior Technical Systems Support Specialist to join our team at AIS WEB TECHNOLOGIES. In this role, you will provide expert technical support to our users, ensuring they have the tools and resources needed to succeed.Key Responsibilities:Provide timely and effective technical assistance to users experiencing...
-
Technical Support Specialist
2 weeks ago
Edmonton, Alberta, Canada ALBERTA LTD Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team at ALBERTA LTD. In this role, you will provide exceptional support to our users, ensuring they have the best possible experience with our applications and systems.ResponsibilitiesProvide expert-level technical support to users experiencing difficulties with computer...
-
Senior Technical Support Specialist
3 weeks ago
Edmonton, Alberta, Canada Bisoft Consulting Services Inc. Full timeBisoft Consulting Services Inc. is a dynamic and innovative company seeking a skilled Senior Technical Support Specialist to join our team.Job DescriptionThe successful candidate will be responsible for providing exceptional technical support to our clients, ensuring that their issues are resolved efficiently and effectively.This role involves working in a...
-
Senior Technical Support Specialist
1 month ago
Edmonton, Alberta, Canada beBee Professionals Full timeJob SummaryWe are seeking a highly skilled Senior Technical Support Specialist to join our team at beBee Professionals in Edmonton. The successful candidate will be responsible for providing technical support to our clients, analyzing customer needs, and developing solutions to meet those needs.Key ResponsibilitiesProvide technical support to clients via...
-
Senior Technical Leader
2 weeks ago
Edmonton, Alberta, Canada Quercus Solutions Full timeWe are seeking a highly skilled IT Infrastructure Expert to join our team at Quercus Solutions in Edmonton. As a Senior Technical Leader, you will be responsible for delivering exceptional execution of IT infrastructure projects and tier two service support with our help desk team.Key Responsibilities:Network and server architecture troubleshooting,...
-
Non-Destructive Inspection Expert
2 weeks ago
Edmonton, Alberta, Canada DILIGENT TECHNICAL SERVICES LTD Full timeJob Title: Non-Destructive Inspection ExpertWe are seeking a highly skilled and experienced Non-Destructive Inspection (NDI) Technician to join our team at DILIGENT TECHNICAL SERVICES LTD. As an NDI expert, you will be responsible for conducting tests to ensure quality or detect defects in various materials and objects.Key Responsibilities:Conduct...
-
Senior Technical Systems Analyst
2 weeks ago
Edmonton, Alberta, Canada Whiteridge Inc. Full timeJob TitleSenior Technical Systems AnalystAbout the RoleWe are seeking a highly skilled Senior Technical Systems Analyst to join our team at Whiteridge Inc. This is a permanent, full-time position that requires 30-35 hours of work per week.Key ResponsibilitiesSystem Performance Monitoring: Regularly report on the performance of computer systems and networks,...
-
Nondestructive Inspection Expert
2 weeks ago
Edmonton, Alberta, Canada DILIGENT TECHNICAL SERVICES LTD Full timeAbout the RoleWe are seeking a skilled Nondestructive Inspection Expert to join our team at DILIGENT TECHNICAL SERVICES LTD.Job SummaryThis is a permanent position requiring 35 hours of work per week in a fast-paced environment. The successful candidate will be responsible for conducting tests to ensure quality or detect defects, establishing NDI techniques...
-
Technical Support Specialist
2 weeks ago
Edmonton, Alberta, Canada F12 Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at F12. As an expert in application resolution, you will play a critical role in providing top-notch support to our clients.About the RoleThis is a full-time position that requires a strong background in technical support, with a focus on application resolution. You...
-
Technical Support Specialist
3 weeks ago
Edmonton, Alberta, Canada F12 Full timeJob SummaryF12 is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide expert-level technical support to our clients, resolving complex technical issues and ensuring seamless system operations.Key ResponsibilitiesRespond to technical inquiries and resolve issues in a timely and efficient mannerProvide...
-
Technical Support Specialist
3 weeks ago
Edmonton, Alberta, Canada JumpModel Full timeAt JumpModel, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical assistance to our users. This role involves resolving complex technical issues, consulting technical documentation, and offering expert advice to our customers.The ideal candidate...
-
Senior IT Support Specialist
2 weeks ago
Edmonton, Alberta, Canada CB Canada Full timeRobert Half is currently seeking an experienced Senior IT Support Specialist to join their team in Edmonton, Alberta. This is a Temporary/Contract role that offers a competitive wage and the opportunity to learn new skills and grow your career.About the RoleThis position requires someone with solid technical ability and exceptional customer service skills to...
-
Technical Infrastructure Expert
2 weeks ago
Edmonton, Alberta, Canada S.i. Systems Full timeJob OverviewS.i. Systems is seeking an experienced Technical Infrastructure Expert to lead our operational infrastructure team, ensuring the accuracy and completeness of our Configuration Management Database (CMDB) configuration and process.Key ResponsibilitiesProvide technical direction and leadership for the IT infrastructure practice, aligning it with the...
-
IT Technical Support Specialist
3 weeks ago
Edmonton, Alberta, Canada JumpModel Full timeAbout the RoleAs a Technical Support Analyst at JumpModel, you will be responsible for providing expert technical assistance to our users, ensuring they receive the best possible support experience.Key ResponsibilitiesRespond to user inquiries: Respond promptly to user difficulties with computer systems, providing timely and effective solutions.Consult...
-
Senior Mechanical Design Specialist
2 weeks ago
Edmonton, Alberta, Canada APTECH Technical Service Full timeWe are seeking a skilled Senior Mechanical Design Specialist to join our team at APTECH Technical Service. This is a permanent position with a competitive salary of $80,000 - $110,000 per year.About the RoleThis role involves assisting in the inspection of mechanical installations and construction projects, preparing design, drawings, and specifications, and...
-
Outlook Expert and Support Specialist
1 month ago
Edmonton, Alberta, Canada beBee Professionals Full timeJob Offer: Microsoft Outlook Expert and Support SpecialistbeBee Professionals is looking for a Microsoft Outlook Expert and Support Specialist to join our team in Edmonton. The successful candidate will be responsible for providing technical support and expertise in the use of Microsoft Outlook. This includes troubleshooting, installation, configuration, and...
-
Technical Support Specialist
3 weeks ago
Edmonton, Alberta, Canada CB Canada Full timeJob Title: Desktop Support AnalystJob Summary:CB Canada is currently seeking a skilled Desktop Support Analyst to join our team in Edmonton, Alberta. The ideal candidate will have experience in supporting Microsoft Windows desktops and applications, as well as a strong understanding of computer hardware and software troubleshooting.Key...
-
Technical Support Professional
2 weeks ago
Edmonton, Alberta, Canada Bisoft Consulting Services Inc. Full timeJob Description:Bisoft Consulting Services Inc. is seeking a skilled Technical Support Professional to join our team. This role involves providing top-notch technical assistance to clients, ensuring their computer systems and software are running smoothly.Key Responsibilities:Respond to client inquiries regarding computer difficulties, utilizing expert...
-
Senior Technical Specialist
1 month ago
Edmonton, Alberta, Canada Riddell Kurczaba Full timeRiddell Kurczaba is seeking a highly skilled and motivated individual to join our Edmonton office as a Senior Technical Specialist. This is an excellent opportunity for a progressive work environment that offers significant potential for personal and professional growth.Develops and coordinates technical requirements for projects, working closely with senior...