Food Service Supervisor
1 week ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of food service staff, ensuring that they are working efficiently and effectively.
- Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
- Food Preparation and Quality Control
- Estimate ingredient and supply requirements for meal preparation, ensuring that we have the necessary resources to meet customer demand.
- Supervise and check the assembly of trays and delivery of food trolleys to ensure that food is presented in a visually appealing manner.
- Establish methods to meet work schedules, ensuring that our team is working efficiently and effectively.
- Customer Service and Relations
- Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers receive exceptional service.
- Prepare and submit reports on customer feedback and suggestions, helping us to improve our services and products.
- Administrative and Financial Tasks
- Prepare budget and cost estimates, ensuring that we are operating within our financial means.
- Maintain records of stock, repairs, sales, and wastage, providing valuable insights into our business operations.
- Education and Experience
- College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
- 7 months to less than 1 year of experience in a food service supervisory role.
- Skills and Abilities
- Strong leadership and supervisory skills, with the ability to motivate and train staff.
- Excellent communication and customer service skills, with the ability to address customer complaints and concerns.
- Ability to work in a fast-paced environment, with a high level of attention to detail and organizational skills.
- Competitive Salary and Benefits
- Opportunities for Professional Growth and Development
- A Dynamic and Supportive Work Environment
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