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Food Service Supervisor

2 months ago

Stratford, Ontario, Canada SUBWAY Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at SUBWAY. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, ensuring that they are working efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
    • Hire and manage food service staff, including conducting performance evaluations and providing feedback.
  • Quality Control
    • Ensure that food and service meet quality control standards, including maintaining high standards of food safety and hygiene.
    • Conduct regular quality control checks to ensure that food products meet our high standards.
  • Customer Service
    • Address customer complaints or concerns in a professional and courteous manner.
    • Ensure that customers receive exceptional service, including responding to their needs and resolving any issues promptly.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage to ensure that we are operating efficiently and effectively.
    • Supervise and check the assembly of trays and delivery of food trolleys to ensure that they are prepared to our high standards.
Requirements
  • Education
    • Secondary (high) school graduation certificate is required.
  • Experience
    • Experience in a food service environment is an asset.
    • Durée de l'emploi: Permanent.
    • Langue de travail: Anglais.
    • Heures de travail: 30 to 40 hours per week.
Personal Suitability
  • Client Focus
    • Excellent communication and interpersonal skills to interact with customers and staff.
  • Efficient Interpersonal Skills
    • Ability to work effectively in a team environment and build strong relationships with colleagues.
  • Flexibility
    • Ability to adapt to changing situations and priorities.