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Regional Office Operations Manager

2 months ago

Vancouver, British Columbia, Canada IG Wealth Management Full time

Job Summary

The Regional Office Operations Manager plays a critical role in overseeing the day-to-day administrative operations of our Region/Division Office. This position serves as a key liaison between head office, consultants, and clients, ensuring seamless coordination and implementation of corporate initiatives.

Key Responsibilities:

  • Manage a human resource complement, including recruitment, training, development, and performance management.
  • Coordinate and implement corporate initiatives, policies, and procedures related to business processes, regulatory, and risk management.
  • Oversee general office operations, including financial resource management, facilities maintenance, and inventory control.
  • Region Office business processing and compliance/regulatory administration.
  • Provide support to the Consultant Network, including orientation, training, general inquiries, procedures, and sales support inventory.
  • Support local management in recruiting/licensing process, compliance, and regulatory requirements.

Requirements:

  • 4 years of office experience, preferably in the Financial Services industry.
  • Post-secondary education in a business discipline and completion or enrollment in industry-recognized courses (e.g., IFIC, CFP) would be an asset.
  • Proven strengths in communication, leadership, accountability, teamwork, and business/technical skills.
  • Ability to work independently in a multitask environment with a diverse group of individuals.
  • Proficiency in PC capabilities, including Microsoft Office Suite.